Tara Energy's Customer Reviews Summary
Tara Energy Reviews
80 Reviews for Tara Energy
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At Texas Electricity Ratings you will find one of the most straightforward, comprehensive, and longest-running Tara Energy customer review communities around. With 80 reviews so far, we pride ourselves in our ability to showcase and facilitate customer reviews so that you know you'll be getting the electricity provider that's right for you! If you are a Tara Energy customer and would like to make yourself heard, then you are welcome to leave a review on our Tara Energy Customer Reviews Page.
Recent Good Review from Pamela lara
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Lily fixed the problems I experienced!! Thank you lily:)

Best Regards,
Lily, Social Media Advisor
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I have had a seamless transition from my last energy company. My first months bill was literally half price with almost the same usage!

Lily, Your Social Media Advisor
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As I am sure you know if you are reading this selecting a service is so difficult. Some want a down payment while others don't. This service was quick and easily and my billing has been great. The send me weekly updates on my usage. Also they did not charge me a down payment which was great.
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Like all aspects of the experience so far so good
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Smooth transition to Tara from my previous provider. No billing or other issues. Probably halved my electricity bill by going with Tara Energy.
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Very friendly answer my question
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Cheapest electricity I've had. Very satisfied.
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They are awesome on any question r concerns
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I am very pleased thus far..I haven't had any surprise bills and the ordering process was simple, easy and self explainatory
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Cheapest prices and you can even earn rewards!
Most Recent 4 Star Reviews
9 Customer Reviews Written Overall
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Have been a customer for 2 months. Everything is going well so far.
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When I read all the reviews here i was thinking if I am working with another company and hoping that this bad things will not happen to me one day!I am using the Electricity from Tara Energy almost 2 years and I have no problems.I paid all my bills online with no problem.I agree with something that their web site is really not good but other than that I didn't have any problems.I wish to have a little bit cheaper rate plan that is all :)Most of my friends had lots of problems with other electric companies like electricity cut and etc.I am happy that I didn't have a bad experience like that.Hopefully I will not in the future.My Plan is finishing in March 2014 and I am still thinking to continue with the same company but I am also checking different companies with maybe a little bit low rate plans:)
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Seamless transfers, reliable energy (due to ERCOT, I know), but nothing to complain about
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I've really had no problems with Tara - I love their flat rate and know I'm always getting what I pay for.
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Never have had a problem, other than they move the due date slightly every month. I have to call then every so often to get them to move the date back where it is supposed to be. It is drafted from my account each month, so it is important to me to be a consistant date. The price has been going up slightly each renewal. I can get a lower rate elsewhere...but after reading the ratings on some companies...it is a gamble as to the customer service you end up with...no one wants their eletricity cut off for stupid reasons...So I renewed once again...may consider switching next time if I can find a company that has good ratings on customer service. Would like to see a special rate for repeat, well paying customers.
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Price as promised
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It is time to renew or switch my electic plans since my 12-month contract with Tara is up and I thought I would share my Tara experience with you. Tara has met all contract agreements including a very good price. My bill and my father's bill are emailed to me monthly and I pay electronically thru our banks with no extra charges. With have had zero issues. It is time to renew and they offered four reduced rate plans. No complaints from me.
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Great company! Nothing but Praise
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Excellent
Most Recent 3 Star Reviews
4 Customer Reviews Written Overall
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My first year was great. $.077, now at renewal they want $.125, so I will be changing providers. 62% increase is not acceptable.

We hope we can have you back as a customer in the future!
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I originally signed on with Tara about a year plus ago for my apartment. The sign up for easy and once I setup the auto draft, i had no issue. I moved to a house and the transition from apartment to house was also smooth and easy. Never had an issue with service. I am only changing due to the fact my contract is up and I am interested in shopping for better rates. The rate i had was fixed at 10cents/kwh. It's a fair rate, but I see better rates so I am shopping around! I would recommend Tara.
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I used Tara energy for a year as they were the least expensive the last time I signed up. I did not have any problems and payed all of my bills online. I never had to contact customer support so I cant speak to that. I am changing providers now simply because I can get a better deal. Overall I was satisfied with their service.
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Everytime I try to check in on my account, their website is down; can't say how incredibly frustrating that is. On the other hand, I sing their praises when I receive my bill, since I am saving in the neighborhood of $100-$200 a month during the summer with their great rates. So, I'll deal with the spotty website availability...
Most Recent 2 Star Reviews
2 Customer Reviews Written Overall
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Came home today to a collections notice from Amigo Energy. I have never had service through them. The collections department was closed, so I called Amigo directly. I was informed my bill was from Tara Enerfy from last April. I had changed to a new provider when my contract with Tara ended. I paid the next bill I received and thought I was done. In the past 14 months I have had no further communication with Tara Energy. So, imagine my surprise to learn I had an unpaid final bill balance that was being sent to third party collections effective 5/22/14. Of corse the notice was received after the cut off and after collections business hours. Had I received a bill, I would have paid it promptly, but they never billed me. The explanation from the customer service rep was that they recently changed billing systems and noticed many unpaid bills. So, I guess instead of refilling, they just sent it all to collections when they never billed to start with. I can't even get into the website to make payment, as the option is greyed out. Nice!!! Have scheduled payment through my bank, but it won't arrive u til a week from now. I'm going to be seriously pissed off if this hits my credit. Will be filing a complaint through the PUC.
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I would not recommend Tara Energy to anyone today. I have been with them for over 2yrs and everything started out fine, however they have recently made some changes in the customer service and it's gone downhill fast! The reps are NOT knowledgable and if they dont want to deal with you they put you back in que for someone else to handle it. I have even had someone hang up on me....terrible terrible terrible customer service. I asked to speak with a manager and of course they were not available so I left a message and never received a call back. TERRIBLE!
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This is the worst power energy ever. I got my first bill at $40 and average of $50 but toward the end of the contract I started having $350+ they are robbers in broad day. Go and run as far as you can this people are thief and they have the worst customer service. How can I get $350+ when I also use gas? I am not joking, RUN AWAY AS FAR AS YOU CAN if you don't want to be rob like they did to me.

Best Regards,
Lilly, Social Media Advisor
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Tara Energy is the worst ever. RUN million miles away from this fraud of a company. They started with $40 a bill, towards the end of my contract with them they gave me a bill of $350+ following months. That is day light robbery...RUN away as far as you can.

Best Regards,
Lilly, Social Media Advisor
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I've been with Tara Energy for eight years. I've been in my home for seven years and I've never had a bill over $90.00. My house is a smart house. My bill for June was $95.28. I and spoke with Agent Bernasdo who ran my history and stated he understood why I was concerned. He escalated my issue to a supervisor that was supposed to call me back and I never received a reply from them.

Many Thanks,
Yahaira, Social Media Advisor
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At sign up they said if I moved to an area that they did not service I would not owe a early termination fee. I moved to silsbee tx and they do not service this area...they sent my account to collections and are harrassing me. I paid my last bill less early termination fee and they told me they were investigating and it would take 30 to 45 days yet I'm in collections after 2 weeks

Best Regards,
Lily, Social Media Advisor
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This company fails in every aspect of review. I wish there is a negative star. CEO of the company should really spend time on the customer review and revive this company.

Sincerely,
Lily, Social Media Advisor
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I shop around for cheaper rates and have had many Service Providers. This is by far the Worst company I have ever dealt with!!! Creating a Log in was not pleasant and logging on for the first time was a nightmare. Customer Service is nonexistent. Even emailing them for a simple question will not get you an answer. You will get an automated response informing you to call them (and be placed on hold for 30 min). Followed by 4 to 10 returned emails from them, from people I didnt even email, their email system has some kind of bug.
The initial rate for me was 8 cents but jumped to an incredible 14 cents after the 3 month contract ended, with a horrible 12 cents to renew.
I no longer have them and am still waiting for them to return my deposit.
My experience with them was so bad that I would never renew even at a 5 cent rate

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With out permission Tara energy switched my service. My electricity company caught it and it was switched back the same day!! I called Tara energy and the man said we get away with this all the time. They have now lied to me, transition, Equifax and better business bureau. They put 200.00 on my credit bureaus. It did not effect me one bit and is laughable. Just don't want this to happen to any one else

Many Thanks,
Lily, Social Media Advisor
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My name Nghis Tran 65 years old. Call Tara disconnect service on Monday 07/19/2021. But company disconnected on Saturday and Sunday. No confirmation. Bad bad service, I never recommend this company. I will complain to PUC .

Best Regards,
Lily, Social Media Advisor
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They offered to take care of changing provider fee , and that everything will me automatic, but that fee was never covered with my other company. So it is a charged pa Im not a customer anymore and they won't take care of that fee because I'm not a current costumer.

Regards,
Lily, Social Media Advisor
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This company is fraud company. My bill was low in the beginning during the peak summer and not in the winter it has gone double. Last week, I turned off my all power for a week and still bill gone up.
Complete fraud company.

Thank you,
Lily, Social Media Advisor
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Lily fixed the problems I experienced!! Thank you lily:)
Best Regards,
Lily, Social Media Advisor