Our Grading of Volt EP

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Volt EP Plan Summary

Volt EP does not currently have any plans available on Texas Electricity Ratings.

We recommend plans from Iberdrola Texas and Constellation instead.

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Customer Reviews of Volt EP

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Most Recent Volt EP Reviews  


Glad I switched to Volt
I haven't had any problems with this company, employees are helpful & courteous. Very pleased with the all around service, especially paying a lot less for electricity service!! Satisfied Customer from Fort Worth TX

Far Better Than TXU
We have been clients of Volt for 2 years and have had no problems except for figuring out what to do with all the extra cash. TXU rode us to death for years and years. Houston Residential Client from Houston TX

EXPERIENCE WITH VOLT
SATISFIED WITH NO MAJOR PROBLEMS--COUPLE OF MINORS WERE WORKED OUT BUT
WE ARE PLEASED WITH OUR SERVICE
PARIS RESIDENT from Reno TX


4-5 Star Reviews: 4 (22%)



Glad I switched to Volt

I haven't had any problems with this company, employees are helpful & courteous. Very pleased with the all around service, especially paying a lot less for electricity service!!

Satisfied Customer from Fort Worth, Texas
June 21st, 2018

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
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No 3-4 star reviews have been posted or approved yet

2-3 Star Reviews: 1 (6%)



AWFUL Cybersecurity - do not trust them with anything

Request a "Forgot my password" - you'll get your real password (not a one-time password) back in plain text. What this means is the encryption is terrible, and your data is at risk. Do not give them your SSN, do not give them your DL, do not give them anything. Their security practices are awful.

Mike from Dallas, Texas
December 9th, 2019

Billing & Account Management
Customer Service
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1-2 Star Reviews: 13 (72%)



Scammers

I had same experience as others it crazy my bill went from 150 to over 375 from one year to another for less use at times. ..to quote someone else."once my contract ran out they put me on a monthly plan and increased my total bill amount over 300% for the same usage! Called to see if this was a mistake and was treated very poorly and basically told "that's how it works!" DO NOT RECOMMEND I tried to cancel and they are rude.. and very nasty.

Larry from Los Fresnos, Texas
February 12th, 2020

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Volt EP News  


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Volt EP FAQs  


Where can I order Volt EP electricity?


Volt EP does not have any electricity plans

Where can I order Volt EP natural gas?


Volt EP does not have any natural gas plans

What do customers think about Volt EP?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Volt EP customer review is 1.6 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

Recommended Volt EP Plans  


Plan Name
Company
/
Rating
Length
Price
Est Avg Bill
Earn Big Bill Credits
12 months
8.9¢ / kwh
at 1,000 kWh per bill
$109 est. avg. bill
Based on a yearly usage curve averaging 0 kWh per month
  • No Minimum Usage Charge!
  • Great Rates for Any Size Home!
  • Bill Credits at 1k and 2k usage!
  • Up & Coming Provider
    12 months
    6.9¢ / kwh
    at 1,000 kWh per bill
    $122 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
  • 100% Solar Energy
  • 12 Month Fixed Rate
  • Popular New Provider
  • 3 Year Price Stability
    36 months
    11.4¢ / kwh
    at 1,000 kWh per bill
    $115 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
  • Fixed Energy Price
  • No hidden fees or base charges
  • 100% Texas Wind
  • 100% Clean Energy
    24 months
    11.5¢ / kwh
    at 1,000 kWh per bill
    $116 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
  • New Provider in Texas
  • No hidden fees or base charges
  • 100% Clean Energy
  • All Volt EP Plans