Ratings & Reviews
Bounce Energy was founded in 2008 in Houston, Texas and has since become one of the fastest growing retail electricity providers in the state. Bounce has been innovative with the technology options in their customer account management software and have a variety of different rewards programs from which a customer can select. They're extremely active with their customers on Facebook, Twitter, and other social media outlets and their customers also can take advantage of one of the most robust refer-a-friend programs available. In 2012 they received the highest level of excellence from JD Power & Associates customer surveys, and they've consistently been ranked as one of the Top 2 of my Texas Electricity Ratings since 2011. I'd say they've come a long way since opening their doors in 2008. Bounce Energy has recently expanded their service into New York and Pennsylvania.
Our Rating of Bounce Energy
Customer Reviews of Bounce Energy
Bounce Energy News
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Bounce Energy FAQs
Where can I order Bounce Energy electricity?
Bounce Energy does not have any electricity plans
Where can I order Bounce Energy natural gas?
Bounce Energy does not have any natural gas plans
What do customers think about Bounce Energy?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Bounce Energy customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
Why is my electricity rate higher than when I signed up?
The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!
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Texas Electricity Ratings Resources:
Historical Electricity Rates
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Who are the best Texas electric companies?
Understanding Your EFL
No Deposit and Pre-Paid Electricity Plans
How to Switch Texas Electricity Companies?
How to Read Your Electricity Meter
How Long Does it Take to Switch Electricity Companies