Our Analysis of Bounce Energy

I've been with Bounce for over 2 years now and I must say, they are the best energy provider thus far. Prices are fair and they offer great incentive programs.

Always a friendly voice on the other end.

I've been a customer for roughly 3 months. Extremely pleased with the billing options and the price. My electric bill has been cut in half with Bounce

I switched to Bounce Energy when I moved because they didn't require a deposit on my plan. The person who took my order was very nice. Their price was a little higher than some plans from other companys but I guess it's because I don't have to pay a deposit. They are also suppose to lower my price once I pay 3 bills on time. We will see, i guess. I was a little confused when i first tried to pay my bill online but i figured it out. The 2nd time I logged in to pay they had already made it easier.

Ordered Bounce back in February. They have reasonable prices and I liked this friends fly free thing. To be honest, I thought it was a to good to be true and I would have to jump through 5000 hoops to get it. About 2 months after I ordered, I called them and after waiting on hold a while, I spoke a very nice lady who said I had to be a customer for 3 months before I got it. They could have told me that when i ordered, but oh well. I wanted to use it for my wife when we go down to Disney World. Sure enough, I finally got it and now my wife, kids and I are headed to Florida next month. Saved me about $500.

I switched to Bounce Energy earlier this year I was super stressed out that my bill for the summer was going to be sky high like last year, but so far it hasn't even been close. I am currently in between jobs and need all the help I can get. Thank You Thank You Thank You.

I got tired of TXU ripping me off so I switched to Bounce. My first bill was way lower. I am recommended them to everyone.

I did quite a bit of shopping around before I switched to Bounce Energy. First off, this site is by far the best one to help you make an informed decision on electric companies. Thanks. Second, I decided on Bounce Energy due to the information you provided, namely low rates, bill credits and the free friends airfare thing. When I called to order, the rep was extremely helpful and nice and she walked me through ordering a fixed rate plan at a lower price than the other plan I originally wanted. I primarily felt compelled to promote them when I got my first bill and it was half of what my previous bills had been from Reliant. Hope it stays that way.

this company proactively moved me to lower rate after my previous contract ran out. I hadn't even thought about my bill since I order several months before. it is appreciated.

I appreciate a company who thinks outside the box. I was moving and a ton of things to do including ordering my electric service. Didn't know who I was going to choose, but I knew that I was switching from Reliant. I did some comparing and in about 5 minutes found this Express Moving plan from Bounce Energy. Hooked up my electric service, changed my address and added me to the don't call and don't mail list (which i hadn't even thought of). But on top of all of that, got my first bill at my new place it was less than what my last bill was with Reliant with only 14 days of service on my last bill. It certainly pays to shop around.

So, i can't tell you how many issues I have had with electric companies in the Houston area. My overarching view was they were all terrible. After I got fed up with Stream's shady practices of increasing your rates without telling you, i switched to Bounce Energy. Not only did my bill cut in half, but I don't have to deal with the grief that comes with every other company's customer services problems. Love it.

I became one of Bounce Energy's first customers when they opened their doors and asked me to switch to their service. Since deregulation, I had never once looked into doing this, so I thought it might be a move I would come to regret. They offered a lot of incentives like rebates and rewards that got my attention. I'm happy to say that not only did the transition go smoothly, but they have kept their promises and have not had to be reminded to deliver what they promised to me. The rebates appear automatically on my statements and rewards show up in the mail. When my bills are paid automatically with a credit card charge I am notified with an email every time. Because they communicate so effectively through the web and email, I never have to use the phone. I highly recommend this company.

Direct energy had horrible contracts and fees with bad rates. Reliant fools you by pretending to be nice and then treating you bad, but bounce just loves you all over!

I am not usually a fan of big utility companies, been burned by them in the
past. I was pleasantly surprised at how helpful Bounce Energy was when I
signed up. I was moving into my first apartment since moving to Houston from
Seattle - so I really had no idea what I should do considering that I had never
had a choice when picking my electric company.

They walked me through all the plans and I decided to sign up with them since
the rates were as good OR LOWER and they were the most helpful of the 5
companies I spoke to.

Got my first bill yesterday and it was nothing like I that i thought it would. I kept
hearing horror stories from my friends about their bills during the summer - I
was pleased with mine.

So, thanks Bounce Energy friends. You made this a lot easier than I thought it
would be. Now, just keep it up.

I have been with Bounce for a year and have been very pleased with the customer service, the reliability of service and promptness of all my call in requests. I wouldn't not change.

I had been a long time customer with TXU, and I didnt even realize what a high rate I had with them. After shopping around, I chose bounce and have been very satisfied with my bills. I got a great fixed rate and did the math and turns out I would be saving over $600 a year! It was easy to switch. I just called their customer service line on a tuesday and by friday I was already a Bounce customer. I love their website and my online account is easy to use and has lots of information. I will be recommending Bounce to anyone shopping for electricity.

I have been with several electric companies here in Houston. Bounce has given me the best deal and good service. When I changed from Green Mountain, my bill dropped 40%. That is huge to me!

Switched from Reliant three months ago, best thing I have done to save money in a while. Customer service was OUTSTANDING. The web platform is the best I have seen in the industry.. Love the rewards program.. They even were able to switch me from DISH network to DIRECTV and save me hundreds of $$. Other companies should learn from Bounce Energy, customer service still lives in America.

Friendly company, good prices, good billing, and rewards.

This company is saving me so much money. My bills are half what they used to be. This month I qualified for a promotional discount (dont remember what it was), so I was credited $75. My bil this month is $8!!!

been with bounce for a year and have no complaints. reasonable and worry free since i have the auto payment option.

I've used Reliant and Champion and Bounce got me
the best fixed rates. They were also very helpful
when I sold a rental property and needed some
short term electricity without a lot of hassle.

Great company all around. Love the service and savings.

I have had the best experience and delight in paying my bill to Bounce Energy. I had been paying over $600 a month in the summer which has been reduced several hundred dollars for the summer months and under $100 in fall and winter. I love the savings!!

After being a Reliant customer for many years, I finally decided to try one of the little guys. After much research, I found Bounce. What luck!! My bills are much lower, customer service is great, and there are always perks for the customers.

Try Bounce...you won't be sorry!

Great service, simple billing. Only problem is I forgot to renew and they hiked my rate for a month. Renewing now.

When we first moved to Dallas, I lucked out in picking Bounce Energy to
provide our electricity. Little did I know they offer great customer service,
access to numerous promotions through email or Facebook, and I get a
great locked rate. I would definitely recommend Bounce Energy and I
don't ever plan on switching companies. Thanks, Bounce Energy!

I've only been a customer for three months, but so far all of my
experiences have been very positive. Prompt, helpful customer service +
they have lots of promotions (e.g. weekly credits on your bill for one
Facebook fan, special deals if you've paid your bill on time for 6 months,
12 months, 18 months, etc.). Plus, their prices are great.

Best electricity company EVAR! An electricity company that actually cares about it's customers.

Bounce Energy has grown a lot in the past year.
they are awesome, and I would never switch.

With all the options we have for energy providers in Texas it can be hard to weed through all of the Terns of Service options searching for hidden fees and charges. Not with Bounce Energy. Simple easy to read billing with no hidden fees. Great customer service and straight up billing plus some nice customer perks and plenty of rebate options makes me a truly happy customer.

No pricey Deposits
No confusing terms & conditions
Really straight forward
EXCELLENT rewards plan cool promotions

Great customer service and great price. Nice to know that I don't have to worry about switching electric companies every so often and can just stick with them.

Have received several rewards, the last a free month of electricity up to $150. this month. Something to smile about. Also, I have their Green energy plan, "Blue Sky." I pay a bit more but feel I am contributing in some small way to the good of our mother earth.

6 Months ago I switched to Bounce Energy from TXU and there is a world of difference.


1. Bounce Energy has lower prices than TXU.

2. The ELS level is 1500 on a Bounce energy plan while TXU was 2000, I have not had to pay any fees for not using enough electricity. TXU always hit me for this fee.

3. The $60 discount code when signing up took three bills to show but was nice when it did.

4. I value paying my bills on time and Bounce Energy rewards me for my good behavior, something TXU always managed to screw up. My AMC movie tickets are on the way, I love it.

5. The customer service has been great I haven't had to have any contact with Bounce Energy since I signed up. When I was with TXU I had to talk to a person I could not understand that I could tell was in INDIA every other bill because they would over charge me constantly.

I recommend that everybody check out Bounce energy's web site and check out what their plan for your area and the cost per kw.

Bounce Energy is great.

This is my 2nd year with Bounce, its great to have a provider that gives you something BACK for being a loyal customer. I received $75 on my 13 bill just for paying my bill on time. Also, easy to use online bill pay. Thanks Bounce for keeping up your end of the bargain.

Bounce Energy is the BEST company I've ever had (and not just for electricity). Being a Bounce Energy customer makes me and my family feel like there is a good company out there that truly cares about their customers and does not consider us just another number. Their rewards program gives us every incentive to pay on-time and to remain a customer! All of their products that I've seen are truly one of a kind - their billing is vibrant and communicates extremely well to the customer base on what their bill contains and their messaging is updated on a monthly basis to keep us informed of different promotions, holidays and company changes. Additionally, their MyAccount provides easy account management and they've also provided their customers with an iphone app which is great. Their customer service is so warm and kind and they resolve all of our issuesThey keep in touch with the latest and greatest technology and keep HIGH on top of what everyone else is doing. I'll be a customer forever

Bounce Energy has saved me so much money over the last year. My bills were anywhere from $200 to $300 lower than they were in the same house with TXU. I have an even better rate now. I have referred many friends who are very pleased as well with Bounce energy.

We signed up a year ago with bounce energy (we were with TXU). Signed up to recieve a companion airfare ticket and a kwh rate of $.098 (at the time it was the lowest fixed rate, 12 months). Enrolled in auto pay. Everything was delivered as promised. We referred a friend in the 3rd month, so we recieved a $50 bill credit, a $25 bill credit for paying the first 3 months on time, and our electric bill for the month of october was $7.56! However, now the $.092 renew rate is a little high compared to others, so we are shopping around again. Airfare ticket promotion has no blackouts - only restriction is US travel in lower 48 and 1 year from issuance date. Fee of the airfare ticket is broken out by zones, rates start at $230 and go to $630 average about $500. Price for 2 people still beats expedia by at least $100 or so.

Awesome renewable energy plans and good perks.

I figured to write the review for this company since I've been with them for almost six months. I arranged everything online, no issues, no problems, just had to fax over some docs that they needed. Good cust service when i called to ask why they need my driver's license. i'd really reccomend this company. You get your bill to your email and everything is really smooth. No need to talk/deal with anyone. Higly reccomend.

This company has excellent service and their web site is easy to use. They even give discounts if you pay on time!

Friendly customer service, excellent prices awesome rewards!

We switched from TXU to Bounce Energy a year ago. It was the best decision we've ever made! I did a lot of research before choosing Bounce and they were the best company in terms of rates, payment options, and plans. Customer service is prompt, friendly and all speak English. Their website is easy to navigate and simple to use to make payments online. They even have a phone app that allows you to check your account and pay your bill! We have saved so much money since switching from TXU, we wished we had changed companies sooner.
Sidenote - I suspect people that are leaving negative comments about Bounce are people that probably don't pay their bills on time and/or have poor payment histories with other electric companies.

Happy to recommend Bounce to others. Been very pleased with the switch to Bounce and the service and cost savings since I made the move. Had additional savings when some friends and family signed up and used my name as a referral.

Love bounce energy. I switched from TXU to bounce in Spring of 2011, went from 10.5 to 8.8 cents/kilowatt. I went from a July bill of 210 (the summer of the hottest summer ever) to 160 in August. All in a 1311 sq foot house at 100 + weather for days on end. I was impressed.

Billing - if I had to say anything, it would be their automatic payment system. It's not a set day or even in a range of a day or two, it can be anywhere from 7 days prior to the due date to 7 days after. So, with that, I paid twice in one month (once for the previous month and once for the current). For someone on a budget, it can be difficult. But, I went to paying online manually and it's been much more easier to plan, I pay it myself, online, in 1 minute -done.

Customer Service - is great. I dont sit through hit 1 5 or 7 for this that or the other. Its a few minutes of waiting (5 minutes or less) and I get a REAL person to talk to. They have always been friendly and very helpful.

We moved homes and took them with us to our new house, easy move, and they lowered are rate to 5.5 cents/killowatt.

It's been great.

I recommend them to everyone.

My experience so far with Bounce has been nothing less than the best. With their easy to use online sign up I was through the order process very easily and very quickly. I signed up to be on the cash back rewards program and am happy with the choice this far - it's not often you get paid just for rewarded your bill on time! Bounce is the only company where I found such great choices in rewards. I would happily recommend this company to anyone.

Bounce has been a great experience so far - I would recommend them to anyone looking for reliable consistent service. I have been with other electricity companies in Houston and switched to Bounce for about half the rate I was paying there. Not to mention with the rewards program I am being rewarded for paying on time so my bills are that much better.

I was with Champion Energy for a while. Honestly, I didn't have any issues with them but my brother and several friends told me I should look into Bounce. I didn't really care at first, but I finally did and I am glad I did. Here's why I like Bounce:
1) My rate is about the same as it was before, but now I get cash back when i pay my bill because they offer rewards like that.
2) My brother gave me his code so I could get a bill credit when I switched. That was cool. Nice refer a friend program.
3) They an iphone app so I can pay my bill from my phone (i can't access internet from work).

I just signed up for bounce energy and it was seamless. I was able to get a great rate on Green energy, far better than my friends who are faithful TXU customers for a decade get on their "spacial rate". They also have a great rewards program.

If you use a refer a friend code than you get $50 off your bill and so does your friend.

Enjoy!

Having been a TXU customer for 15+ years I was very hesitant to change providers. When my 2 year contact was up I received a letter from TXU stating that my contract was expiring. My new rate was ridiculously high (they did say to call or log on for offers, but, why not just offer a competitive plan to me in the letter?). So, I checked this website and could not believe Bounce's rates (and no monthly fee with a certain amount of usage). Then I saw that I could even get American Airlines miles - that sweetened the deal. When I compared bounce's rates to TXU there was no comparison - Bounce beat TXU on every level. During the past 2 months I have saved over $150+ vs. what I would have paid with TXU. I wish I had changed earlier as it's the same electricity coming into my home. Do the research and save big money.

I saw some stuff about Bounce Energy on Facebook and I was already thinking about switching companies. Love the rates, rewards, emails that tell me how much electricity I have used this week, etc. I was with TXU and I cut my bill in half. Not to mention TXU never gave me a thing for being a long time customer. Bounce energy actually seems to care about you as a customer and I've never even spoken to anyone there. Highly recommended.

The one thing that I love the most about Bounce Energy is how they keep me informed. I stay connected through Bounce Energy on Facebook and twitter. Many times have I found out special promos for bill credit through these social media platforms. I think its really different from other electricity companies. I also like how they send you usage reports every week so you can really learn how your energy usage is affecting your bill. I have recommended Bounce to many of my friends and will continue to do so!

After being with another provider for over a year, I can say that I have been incredibly satisfied with my experiences at Bounce Energy. I was able to lock in a great rate and have enjoyed the perks of their rewards program. I am also really enjoying their new weekly emails estimating my bill and telling me how much energy I use - great for regulating my usage in this crazy Texas weather.

I recently moved to Houston from a regulated state and at first, I was a little overwhelmed by all of the electricity choices available. Bounce Energy has made the switch smooth and effortlessly for me! I love the low rate (less than I was paying back home!), great customer service and the rewards I get for paying my bills! Where else do you get rewarded for paying your bill?? I will highly recommend Bounce Energy to anyone!

There is no other company in Texas best then Bounce,I am fully satisfied customer.I recommend this company to all who is suffering from high monthly bill.
I would like to be agent of this company if possible.

I switched to Bounce because of the variety of plan options as well as the great rewards! You get rewarded just for being a customer!

I love the rewards you get for paying on time. I have compared almost every electric company out there and Bounce always seems to have lower rates. Also they give you and whomever you refer a $50 bill credit when you sign up!

I got a free $50 visa gift card after being there for a year! all I had to do is pay on time. At my last electricity company they didn't do anything but send me bills.

Just got my first bill and was surprised that it was so low. Super easy to sign up online and love the auto pay and easy online billing system. LOVE the rewards program and the fact that I got $75 off for using a refer a friend promo code I found online. You get unlimited $75 credits for each friend you refer that signs up and the friend gets the same $75 off. I just talked to customer service to see why the credit wasn't on there yet and they explained that it wont be credited until you pay 3 months of your bills on time. Customer service was really friendly and I didn't have to sit on hold at all.

The rewards are awesome. I save money just by being a customer!

We've been Bounce customers for a little over 4 years and love the rates and rewards. When we moved were able to transfer our service online in less than 1 minute. I have even been able to sign up for DirecTV through Bounce Energy and get even more savings on my electricity bill!

Bounce Energy offers great customer service and is always friendly when i have questions about my service. They even offered me information on how i could save on my tv service. I have never had issues with Bounce Energy and will continue to use them when I move. I also love that I can do everything online if I choose to. For a fun & professional electricity company, Bounce Energy is for you!

I was with Direct Energy before I switched to Bounce and had many different billing/customer service issues during my time with Direct. Since switching to Bounce I have not had to deal with these issues which has been fabulous! I also have a lower rate and have saved through their Refer-A-Friend program! Bounce is awesome!

Bounce Energy has lots of really cool options- Refer A Friend, rewards programs, and they have low rates. I am a very happy customer going on 5 years now.

What makes Bounce Energy the best REP on the market is that the company consistently looks for ways to connect its customers with great rates, good rewards, and excellent customer service.

Through great technology, you have access to your billing and account information any time of day through the MyAccount app on your smartphone.

You get rewards every 6 months simply for paying your bill on-time each month.

You can reach out to Bounce via Twitter, Facebook, e-mail, phone, and chat at your convenience.

And the company provides a wide range of plans, including the ability to build your own plan - something no other company on the market offers.

Firstly, nobody gets excited about electricity. It's a commodity, one guy's is functionally the same as another. The difference then is how the OTHER stuff works. Is it easy to pay my bill, easy to order, are they NICE?

Well, dealing with Bounce Energy all that is YES. They have an app for my Android phone, they respond on Facebook like they're actual people, not marketing robots. Plus they make an effort to educate about your usage every way possible. I get emails charting my use and how it compares to historical use.

Add to that rewards (I've been with them for over 4 years so I've achieved VIP status gaining me permanent 3% off) and your actual cost is going to be lower than your rate.

Sure, electricity isn't "sexy" but Bounce Energy makes it easy.

I switched from Reliant to Bounce Energy a couple of years ago. Bounce has great low rates, excellent customer service and I receive rewards just for paying my bills. So far I have earned a $50 and $100 bill credits. Bounce Energy is AWESOME!!!!!!

got one referral, a free month after several months of on time payments - good deal

Top to bottom, great company!!!!

I signed up for Bounce 6 months ago; easy process. Used someone's Refer A Friend code and got $50 credit (so did they). Just got a $25 Visa gift card for paying on time for 3 months; I use autodraft with my bank. And just got another 2 movie tickets for my 6 month of on time paying.

I haven't had to contact customer service because it's been so smooth.

I switched from StarTex Power to Bounce Energy a couple of years ago. Bounce has great low rates, excellent customer service and I receive rewards just for paying my bills. So far I have earned a $50 and $100 bill credits. Bounce Energy is AWESOME!!!!!!

I love the fact you can choose you own plan for Bounce.

Customer service is prompt to reply. You receive a variety of incentives for being a bounce customer. American Airline miles, cash credit, movie tickets, etc. I don't feel like they upcharge their service for these, but others may not feel the same. I have a non-sense bill and don't see any hidden charges in it. Some other companies I used in the past took advantage of this, but I don't see it from Bounce. The great thing is you can do a short term contract with bounce on your own terms, and then lock in longer if you like or find another choice.

No complaints with bounce.

SAVED $75 on first bill!!! With the refer-a-friend program.
I am new to Bounce Energy and so far, I love it! Great customer service, no problems with billing or payments, and awesome rewards! I'm not sure why all the bad reviews, but I have been very happy with them!

I am new to Bounce Energy and so far, I love it! Great customer service, no problems with billing or payments, and awesome rewards! I'm not sure why all the bad reviews, but I have been very happy with them!

I have used bounce energy for a little over 5 months now and I have been recommending them to friends and family. Customer service can be busy by phone, I called once because I had questions about the refer a friend credits. I've earned a few hundred dollars by referring friends. No one has been angry with me, yet. So hopefully it will stay all positive. I've got a great rate and enjoy earning prizes and whatnot. They have a great website and provide weekly updates on your bill and you can always log in and see how much electricity you are using.

I switched to Bounce after my other company doubled my rate as soon as the contract
expired. Got a much lower rate with bounce then the fixed rate I had previously. Used a
code and got a credit.

Give this code to your friends, they will need to give to the rep when they call in order.Lower Your Electricity Bill and Earn $50 for you and me!!

Refer your friends to Bounce Energy and both of you will receive a $50 bill credit when they sign up. It's simple!

I switched to Bounce after my other company doubled my rate as soon as the contract expired. Got a much lower rate with bounce then the fixed rate I had previously. Used a code and got a credit.

Great Rewards

They have low rates and give you great rewards for paying on time!

Choose an option with $25 credit or gift card. You can find it on their site or one some of these referral sites. This combined with their rewards program 3% cash back can save you more than TriEagleEnergy's slightly lower rate even if you fall in a lower usage range. Great experience so far!!!

I switched to Bounce after my other company doubled my rate as soon as the contract expired. Got a much lower rate with bounce then the fixed rate I had previously. Used a code and got a credit.

I am new to Bounce Energy and so far, I love it! Great customer service, no problems with billing or payments, and awesome rewards! I'm not sure why all the bad reviews, but I have been very happy with them! I also saved $100 on my first bill by using a promo code.

I was really happy with my 12 month fixed rate when I signed up. I found their balanced billing right on, easy payment through website and customer service exceptional. Now it is time for me to renew, expires 12/9/13 and I cannot find a plan on their website that compares to what I currently have. The only thing close would be the 8 month, but it is still higher and it will expire in the midst of the summer heat in TX. Not going to take those chances, so I will be looking to switch to another company. Up until now, I have recommended them to all of my friends, but not so sure, since the renewal prices are so much higher than a year ago.

I've had the best service from Bounce compared to all other providers. I love they fact they send a weekly usage report to let me know if the amount of energy being used in my house is going up, down, or staying the same. That helps me prepare for the budget and monthly bill. I also love the fact I can earn American Airlines rewards when paying my bill and had other cool promotions to choose.

I used a referral code to get a $50 bill credit when signing up and love the fact they find ways to help cut your bill. Feel free to use my link for a $50 credit! If you are skeptical, build your own plan from any where to 1 month up to how much you feel comfortable with. I started with a 4 month plan and will be renewing after no having a LONG TERM test drive that many other companies scammed me into.

I had a bad experience with my previous provider, they ripped me off as soon as the contract expired. I switched to bounce energy and got a better rate plus I got bill credits for using a signup code. Happy customer so far!

I am new to Bounce Energy and so far, I love it! Great customer service, no problems with billing or payments, and awesome rewards! I have been very happy with them so far. You can also save $50 off on signing up by using a promo code.

So far I am happy with the service! I like the incentives provided! I used someone's code online, and will refer my friends and family as well. There was an error made to my account, and was quickly fixed by a representative!

I've never had any issues with Bounce. I have no company loyalty, and simply chose them because it was the lowest price when I was moving into my apartment back in February 2013. I got a 12 month 5.4c KwH plan at the time (Which is pretty decent from what I've seen). I never had any late payments, and the reward system for this is okay... but to be honest, you don't really notice it as much of a benefit or perk because they're pretty insignificant and the price to have electricity in the first place overshadows them. And as for the other promotions they throw at you throughout the year, I didn't see any of the cost savings reflected in my bills, so there's no way to know if it even had any effect.You get a monthly usage report with estimated cost of service, and some newsletters on what you can do to save electricity which is convenient I suppose. I've never had to deal with customer service, so I can comment on whether or not it's any good.

I decided to go ahead and leave this review, because it's now time for renewal, and the KwH rate is double what I signed up for in the beginning. So it's time to go Electric company shopping again to see if I can get a better deal somewhere else, and another lucky hand of not having any billing issues...

If you're looking for an electric company, and you're reading this... it just seems to be the luck of the draw and getting the service at the right time of the year when the rates are lowest. In the end, they're all just big corporations with shareholders who want more money so they can buy another beach house they'll never visit. Just shop until you find a low rate, without a bunch of gargantuan hidden fees and taxes.

I have been with bounce now for about 3 months and they have been the best electricity provider I have had by far. I have been at least 4 others and no comparison. The last provider couldn't figure out why I left when they jacked my rate so high after the initial contract and wouldn't offer anything competitive. I talked with others who had renewed with Bounce and got a very different story. Very happy with the service so far.

so glad i found this company!

Sign-up-today for Bounce Energy and get low rates great rewards and a referral bouns!!!

No complaints with bounce.

We have been with bounce for 6 months and have already earned rewards! They even gave us bonus, unannounced rewards just for being good paying customers. We got a bonus $50 amazon.com gift card out of the blue! Doesn't get much better than that!! It's a great company, with great rates and awesome customer service!! Very happy!!

Great Company, Earned over $900 in bill credits so far. For all of the negative reviews about not receiving the bill credits, make sure you read the terms. You have to make 3 on time payments to get the credit. Very Happy customer so far!

Give this code to your friends, they will need to give to the rep when they call in order.Lower Your Electricity Bill and Earn $50 for you and me!!

Sign-up-today for Bounce Energy and get low rates great rewards and a referral bouns!!!

I have been with bounce now for 5 months and had a great experience. I switched to them when another provider jacked up my rate. My plan is exactly as Bounce promised and I even got a discount when signing up. I have called customer service on 3 occasions and never waited more than 2 minutes and each time they answered my question or resolved the concern. I have been with a number of other companies and no comparison.

With various rewards program including rewards for paying on-time every month, discounts for auto-pay/e-billing plus the ability to play with the build your own calculator to find their cheapest rate switching from Reliant Energy was a no brainer.

I locked in a 15 month rate that was 20% cheaper than Reliant's best un-published plan. I picked e-billing option, auto pay, no thanks on Green and a 15 month fixed rate was the winning combo for me. Plus I got a $25 visa gift card at sign-up, quarterly rewards and a $50 credit after my first three months. Thanks to the rewards program and cheaper rates I'm saving about $250/year over Reliant Energy. The only downside is I usually have to wait a few minutes before I can talk to someone. They should improve that a bit.

I highly suggest you make the switch to Bounce Energy and you won't regret it!

Very easy to sign up for 3 months to 36 months. I signed up for 5 months for a rate of 9.3 cents February 11th. The promo code gets you $50.00 and the person that you use so Pick me Pick me!

The girl that I spoke with on the phone was very helpful, but I ended up signing up online with the "build your own" plan. The reviews for Bounce were very good, and I have high hopes that they will be a great provider. I value customer service, and that was a major part of my decision.

I'm not sure what everyone else is talking about because I've been with Bounce since December and I've already earned enough bill credits to not pay my bill for the next two months. Yea they started charging encor fees directly to the consumer i.e. higher bills but they really give you every opportunity to "earn" your electricity. I'm in college and I'm completely happy with not having to pay my bill, I cannot express how much this is not a joke. Sounds to good to be true? Your wrong. Oh and I get free movie tickets and a gift card if I pay my next few payments, which as I explained before, are being taken care of by the giant bill credit I earned. So free move tickets+free electricity+gift cards? You seriously cannot get any better than that. blah blaah blah....random words to prove I don't work for the company,,,,schillzerholzen boobootoad sasha fiante
OH! and $50 bill credit if/when you sign up
Just put in the code:1549646

I am a new customer and am impressed with the service. The customer service is great and they go out of their way to try to please you. Earn rewards while getting a trusted source of energy

We couldn't be happier and they offered us the cheapest rate. We locked in our rate for 12 months, picked the e-billing option, yes to auto pay, no thanks on green. Plus we got a $25 bill credit at sign-up, a $50 credit after our first 3 months, quarterly rewards and the referral bonus is great. Use this code and give it to your friends 1574566 we lowered our electricity bill and earned $50!! Sign-up-today! Great Company. As for the negative reviews about not receiving the bill credits and late fees just make sure you make your payments on time EVERY month. Also customer service does take a few minutes before you can talk to someone. Very happy customer so far!! Thanks to the rewards program and cheaper rates we are saving about $200 a year. I highly recommend using this company.

I've been with Bounce Energy since December 2012. I've never had trouble with them. The one time I had a question about a reward (discounts or gift cards which they give frequently), they responded quickly and answered my question well. Also, I just visited powertochoosedotorg. The best 3 prices are at 8 cents. Bounce has me at 5 cents. Price can't be beat.

Nathon H.
Weatherford (west of Fort Worth), TX

I lived in Austin for years you could not choose your electric company the prices are high in the summer due to the TX heat! I moved to Killeen and did a lot of research on the prices and company's Bounce delivered!! Not only are they the Cheapest rates there are no hidden fees and the rewards are Outstanding!! I got a $25 gift card for signing up on line I was able to choose my own plan and I used a promo code and after 3 on time payments $50.00 was knocked off my bill as promised!! Once you sign up you will be given your own promo code to give out and earn $50.00 again!! Awesome company and incenitives!!

I can't believe that I'd never considered switching before... until I looked into the details of my current provider (Green Mtn) who I'd used for the past 8 years. I NEVER had any problems AT ALL with GM, but I was startled to see that they were WAY overpriced!! My bad for not looking into the details sooner. The switch was easy and painless. DO IT!

They were very helpful! I was with Ambit energy before and they charged me $10 extra just for using less than 1000kw.With bounce my locked rate is 9.9/kw. :D

I've been searching for service and checked different companies. BY FAR they have the best rates AND SUPER AMAZING rewards. Trust me I'm very happy with the decision.

My plan is exactly as Bounce promised. No hidden fees or misleading rates. I even got a discount when signing up. I have been with bounce now for 6 months now and kept waiting for some unwelcome surprise but the great experience continues. I have been with a number of other companies and would not hesitate to recommend bounce.

Love it so far! No issues with billing, customer service or payments, and awesome rewards! We have been quite happy with Bounce Energy! We also saved $100 on our first bill.

EARNED $50 OFF MY FIRST BILL!! Who doesn't want to earn rewards while they are using electricity?!?!?! You have to pay an electric bill regardless! I switched from TXU and am SO HAPPY with Bounce Energy!

This is new way to shop for electric service in Texas. You now have the choice of a fixed plan from 11 to 36 months and anywhere in between. Use there web page and check every month because it's different depending on how many months you want to lock a rate in and they have great promotions and gifts. Use promo code 1597439 to receive a 50$ dollar bill credit. They are definitely worth a look. I chose the 15 month plan at 9.6 cents per KHW and dumped Startex power were customer service has disappeared.

I have a locked in rate at 9.9/Kw. My husband and I barely use 500kw and we pay some where around $40 bucks for energy; and they have great deals with customer promotions. I got $75 bill credit on my account just using a promo code. They are very helpful and have great customer service.