Ratings & Reviews
MX Energy was founded in 1999 in Louisville, Kentucky before moving their headquarters to Connecticut in 2000. MX Energy's mission was to provide electricity and natural gas service in deregulated energy markets in the United States and Canada. In 2011, MX Energy was purchased by Constellation Energy.
Constellation Energy is one of the largest conglomerates in North America. They operate over 35 power plants in 11 states and are one of the leading competitive suppliers of electricity and natural gas, as well as Baltimore Gas & Electric, their regulated utility in central Maryland.
MX Energy services customers for retail electricity and/or natural gas in the following states: California, Connecticut, Florida, Georgia , Illinois, Indiana, Kentucky, Maryland, Massachusetts, Michigan, New Jersey, New York, Ohio, Pennsylvania, and Texas.
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Most Recent MXenergy Reviews
I signed up for MXEnergy a couple of years after my former electric company jacked my rates up without notice. I have had no problems and am looking to see if I will go with them again. After reading reviews, it looks like there may be some companies that may be a little cheaper, but they have hidden costs. I have not had any hidden costs with MXEnergy. I would recommend them. — Anonymous from MD
MX Energy is a great company. We love the service. The price is great, and customer service is awesome. — Melissa Plummer from MD
I am so thankful for MX Energy they gave me a great low rate on my natural gas and saved me around three hundred dollars last year...Also they are very friendly on the telephone and the bills are always correct. — Ryan from Michigan USA
4-5 Star Reviews: 3 (23%)
I signed up for MXEnergy a couple of years after my former electric company jacked my rates up without notice. I have had no problems and am looking to see if I will go with them again. After reading reviews, it looks like there may be some companies that may be a little cheaper, but they have hidden costs. I have not had any hidden costs with MXEnergy. I would recommend them.
3-4 Star Reviews: 1 (8%)
No issues with this company. I got on their
variable plan when .12 was cheap and it's gone
down every month so far.
Very satisfied.
1-2 Star Reviews: 1 (8%)
Like Star, they offered a low rate for a year. Then congratulations after a three months, your contract is up and so goes your rate. Shabby business practice. Hoping you fall asleep and raise your rates after a short time.
MXenergy News
MXenergy FAQs
Where can I order MXenergy electricity?
MXenergy does not have any electricity plans
Where can I order MXenergy natural gas?
MXenergy does not have any natural gas plans
What do customers think about MXenergy?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average MXenergy customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
Why is my electricity rate higher than when I signed up?
The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!
MXenergy Plan Summary
We recommend plans from Spark Energy and Constellation instead.
