Our Grading of Acacia Energy

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Acacia Energy Plan Summary

Acacia Energy does not currently have any plans available on Texas Electricity Ratings.

We recommend plans from Champion Energy Services and First Choice Power instead.

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Acacia Energy Customer Reviews

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Most Recent Acacia Energy Reviews  


Great prepaid company
Very good company and they work with you too. Yudaya from Houston TX

Fair price
Fair price, easy ordering Locker from Houston TX

Great provider
A1 customer service! Friendly efficient and a strong willingness to ensure customer satisfaction! Adi W. from Dallas TX


4-5 Star Reviews: 36 (72%)



Great prepaid company

Very good company and they work with you too.

Yudaya from Houston, Texas
September 16th, 2020

Billing & Account Management
Customer Service
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Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 3 (6%)



Sky High Prices

I have to pay every 4-5 days. I feel all I pay is my electricity bill

Iliana Perez from McAllen, Texas
August 7th, 2020

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2-3 Star Reviews: 3 (6%)



Charged double per kWh every day for a year

I have tried to keep a close watch on my electricity usage, and usually put 60 to 120 a week on my account. Used to I would put 120 on my account and it would last to weeks, but over the last 7 to 8 months I've noticed my accounts were drained withing a week. And I would have to request assistance. So i just got through going over all my daily summary messages and found out, that after taking off my "free usage amount" i was being charged DOUBLE!! That's right instead of the 12.7/1000kWh, I am being charged 25.4/1000kWh exactly. I am fighting this review as a warning. I just sent an email to customer service asking them to correct there mistake and credit the overcharges back to my account and fix the issue. I'm waiting on a reply. Please keep a close eye on you accounts. It may be a simple error. But it has been costly to me. Paying as much as 430/month to 260/ month for electricity that should be half that. Based on what their plans say they charge.

John from Whitehouse, Texas
December 26th, 2020

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1-2 Star Reviews: 10 (20%)



Charged double per kWh every day for a year

I have tried to keep a close watch on my electricity usage, and usually put 60 to 120 a week on my account. Used to I would put 120 on my account and it would last to weeks, but over the last 7 to 8 months I've noticed my accounts were drained withing a week. And I would have to request assistance. So i just got through going over all my daily summary messages and found out, that after taking off my "free usage amount" i was being charged DOUBLE!! That's right instead of the 12.7/1000kWh, I am being charged 25.4/1000kWh exactly. I am fighting this review as a warning. I just sent an email to customer service asking them to correct there mistake and credit the overcharges back to my account and fix the issue. I'm waiting on a reply. Please keep a close eye on you accounts. It may be a simple error. But it has been costly to me. Paying as much as 430/month to 260/ month for electricity that should be half that. Based on what their plans say they charge.

John from Whitehouse, Texas
December 26th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

Acacia Energy News  


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Shop Best Houston Electricity Prices
Now is the time to grab the best deal on cheap Houston fixed rate electricity! Shop now to find the best rates! When is the best time to buy Texas electricity? There’s never a bad time to compare Houston electricity prices. At any point in time, there may be a better electricity plan to suit yo...

Acacia Energy FAQs  


Where can I order Acacia Energy electricity?


Acacia Energy does not have any electricity plans

Where can I order Acacia Energy natural gas?


Acacia Energy does not have any natural gas plans

What do customers think about Acacia Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Acacia Energy customer review is 3.4 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

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