Our Analysis of Acacia Energy

Was there thru all Steps of Enrollment. And when there was an mishap between the City and Centerpoint. Acacia was right there . Thankyou

I am so glad a friend recommended Acacia Energy to me. I am finally able to afford electricity without paying an arm and a leg for deposits and high bills. I love the fact they have a deferment program that allows me up to $75 to help cover electricity if I am not able to pay. The repayment is totally affordable and is taken out once a month. Of course I have a choice of paying more or paying the deferment in full. I would definitely recommend Acacia Energy to anyone looking to switch to a company that really cares for it's customers.

Since, I've been a customer with acacia energy the service has been great. They also send texts alerts so you always know where you stand with your electric service. I would recommend Acacia energy to my friends.

They just overall great!!! What more can I say I'm a very satisfied customer

When I need help they can help it's easy.not a long wait unless your impatient to just wait for them to come on.i suggest anyone and everyone to use this company.(163336) tell them telisa Burks sent you.Have a bless day.

My positive review came by the way of a most AWESOME customer representive by the name of Ambrosio! He hit all points of service with me & was able to effectively answer all of my questions/concerns regarding my bill; plus he had a kind suggestion that helped me further my service with Acacia Energy!!! Big thank you to management that hired this man he went above and beyond... I appreciate you Mr. Ambrosio -

Sincerely, Chaplain H.

Charles did an awesome job..I'm very pleased everything was great.

It takes forever for them to answer the phone. But the customer service representative was nice and understanding and helped me within minutes of answering

So far I Havent Had any trouble with Acacia. I have the Free Nights Plan . My daily Usage varies but usually very Low. They alert U each time about Ur bill which makes it easy to keep up with ..My Bill is No longer at $600 because I switched over to this energy company! Over all Im pretty satisfied!! ! Customer service rep. Was Really helpful & Nice. Thanks Ambrosio

Tony was able to help me start service and he was very helpful today.

I was well taken care of

Very helpful

The offer in keeping my lights on yes

Very nice, great customer and helpful



164048

Very happy to be with this provider.

Ambrosio is awesome.
He puts the bro in AmBROsio
Acct #166944

Love the Rep's

I have been with this company awhile love the Rep's very helpful and the supervisor are wonderful

I have been with this company awhile love the Rep's very helpful and the supervisor are wonderful

This person was very helpful helped me out with my account

Acacia Energy is the best Energy provider I have ever had. Always helping me through each situation no matter what the problem is they will see you through every time No matter how much money you have or don't have in your account

I love my daily balance text,
And average on used electric.

I've been with them for a while now and there really a great company to use..

Billing is all transparent. Customer service is always very helpful and give me options to help with any issue I may have. I have been using Acacia for 5 years. I switched once, but switched back within 3 months.

Great supervisors and customer service representative are so helpful

Luis was very helpful & my service was on with the next hour. Thanks again

Not only do they connect services quickly and smoothly, but their customer service team is awesome! Everytime I call, I am pleased with the outcome. And Corey (regional supervisor I believe) rocks! I had an issue and needed help due to unforeseen circumstances, and Corey jumped on it immediatly and came up with a plan. Even when I call and ask stupid questions needing it explained further, every agent I've spoken with has been polite And professional. Thanks ACACIA!

I had to switch the electric into my name but wanted to explore all my options and get the most for my money. I got the prepaid plan, thinking it would do until I did my research. Best thing I could have done because I am Completely happy with the service, deals, cost, etc.. I am staying and I have recommended this company and advised others to give it a try.

Wonderful very understanding

I have been a customer for a few months and so far I am really loving it. My average bill is about $50 monthly. I have free lights from 9pm to 6am. Rarely home during the day so it works out well for me!

As far a prepaid goes this company is AWESOME. Friendly customer service, always helpful and I love having Free Nights!!!!!

Never had a chance to try it out since I changed apartment within the following day and turned off all power and still they were charging me for electricity until no more money was left on prepaid account. Later I got a small refund check.