The best review categories for Energy Texas are the order experience, with an average of 5.0 stars, and their plans and pricing, with an average of 4.8 stars.
Recent Good Review from Clement
Feedback
Great customers service and professionalism |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Clement
from
Dallas, TX
on
March 28th, 2022
Most Recent 5 Star Reviews
5 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
Feedback
Great customers service and professionalism |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Clement
from
Dallas, TX
on
March 28th, 2022
Home owner
Good services |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Jessica
from
Missouri City, TX
on
February 8th, 2022
Really affordable
They have the lowest priced plan, and on top of that, their customer service is excellent. I feel right at home with them. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Daenna
from
Harlingen, TX
on
February 3rd, 2022
Friendly service over the phone
The phone service is exceptional in helping solve problems and inquiries into account status and switching at last second to a different unit number for the same rate you originally shopped for. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
J
from
Houston, TX
on
February 2nd, 2022
Great customer service and no gimmick rates
Straight forward pricing with helpful customer service. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Bobby
from
Houston, TX
on
January 25th, 2022

— Energy Texas
Most Recent 4 Star Reviews
3 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
So far!
So far its been a great experience, excellent price per kilowatt and very low bills!! Just what we was looking for. I only gave customer service 4 stars because we havent had any contact with them. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
William
from
Aransas Pass, TX
on
March 20th, 2022
Great Experience
I was able to establish service & all online. When I had a question, customer service was able to help in one call. This has been the BEST experience with an electric company I have ever had!! |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Melissa
from
San Antonio, TX
on
February 27th, 2022
Great price but costumer service need to improve
Very trust price and rates , but costumer care need to improve. When i call the costumer care , i felt the tape record looks like a scam . Web site online account doesn't work well. i tried many time to reset password but i couldn't receive a link to reset it. I hope they will fix them asap.. i give 5 star to their fair price. the others looks cheap but you will never pay that rate.. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Erkan
from
Sachse, TX
on
January 24th, 2022

— Energy Texas
Most Recent 3 Star Reviews
1 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
Book Keeping
Disconnect notice on bill paid early..thought it crossed in mail but website the day before showed pd then We get another disconnect notice for March 22.....all paid by bank check online.. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Robert A Burgess
from
Tomball, TX
on
March 22nd, 2022
Featured Plan:

12 Month Usage Bill Credit
No Minimum Usage Charge!
Good for Medium Homes
Bill Credits at 1k and 2k usage!
Good for Medium Homes
Bill Credits at 1k and 2k usage!
18.4¢
more info
Review Topics:
Peoples Choice:
Texas Energy News:
Moving? Switch Your Electric supplier in 9 Easy Steps
2022 Texas Hurricane Season Forecasts
What's the Best Electricity Plan Term Length for Me?
Texas Adopts Electricity Supply Chain Map
Save! TXU Summer and Winter Discount Plan
Why Are Electricity Rates Rising in Texas?
7 Ways to Keep Cool This Mother's Day
Texas Electric Plan of the Month
Could Panel Probe Shade Texas Solar Farms?
Is the Return to Work Impacting ERCOT?
2022 Texas Hurricane Season Forecasts
What's the Best Electricity Plan Term Length for Me?
Texas Adopts Electricity Supply Chain Map
Save! TXU Summer and Winter Discount Plan
Why Are Electricity Rates Rising in Texas?
7 Ways to Keep Cool This Mother's Day
Texas Electric Plan of the Month
Could Panel Probe Shade Texas Solar Farms?
Is the Return to Work Impacting ERCOT?
Texas Electricity Ratings Resources:
What To Do If Your Energy Provider Transitions You To POLR
Historical Electricity Rates
Learn about the Breeze Energy POLR Transition
Who are the best Texas electric companies?
Understanding Your EFL
No Deposit and Pre-Paid Electricity Plans
How to Switch Texas Electricity Companies?
How to Read Your Electricity Meter
How Long Does it Take to Switch Electricity Companies
Historical Electricity Rates
Learn about the Breeze Energy POLR Transition
Who are the best Texas electric companies?
Understanding Your EFL
No Deposit and Pre-Paid Electricity Plans
How to Switch Texas Electricity Companies?
How to Read Your Electricity Meter
How Long Does it Take to Switch Electricity Companies