Our Grading of LifeEnergy
Customer Reviews of LifeEnergy
Most Recent LifeEnergy Reviews
Happy with service — Ron from Round Rock TX
Im still fairly new to the program , but think it is a fair price and customer service was excellent. — Donald from Bethel OH
Transparent and speedy service. Highly recommended. — JD from Houston TX
4-5 Star Reviews: 5 (29%)
Happy with service
3-4 Star Reviews: 1 (6%)
Happy with service
2-3 Star Reviews: 1 (6%)
every time I call I am on hold for at least 30 minutes. And they are closed after 5pm so if you call at 4pm they will keep you on hold until 5pm and then you will get the office is closed voicemail. if you are lucky, you may get a call back from an "after hours" person.
1-2 Star Reviews: 11 (65%)
While I was traveling frequently to take my mother to her cancer treatments 9 hours away. My contract went up and I defaulted into a month to month. What was an average monthly bill of $175 skyrocketed to $709. They almost QUADRUPLED my rate. Not only does this company not have integrity but doesnt think twice about kicking you when your down. Give your business to another company, you never know what life brings you and these people are not in your corner.
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Where can I order LifeEnergy electricity?
LifeEnergy does not have any electricity plans
Where can I order LifeEnergy natural gas?
LifeEnergy does not have any natural gas plans
What do customers think about LifeEnergy?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average LifeEnergy customer review is 2.2 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
Why is my electricity rate higher than when I signed up?
The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!