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Southwest Power & Light is one of the two additional brands that Texpo Energy uses to sell retail electricity in the state of Texas, along with YEP. Texpo Energy filed to also sell electricity as Southwest Power & Light in 2008. Southwest Power & Light sells electricity in the deregulated areas of Texas to both residential and commercial customers.

Our Grading of Southwest Power & Light

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Southwest Power & Light Plan Summary

Southwest Power & Light does not currently have any plans available on Texas Electricity Ratings.

We recommend plans from Iberdrola Texas and Constellation instead.

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Customer Reviews of Southwest Power & Light

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Most Recent Southwest Power & Light Reviews  


GREAT SUPPLIER
I have been with SWP&L for years and they offer the best rates. I have never had a problem with them and I recommend them all the time. ReamesC from Frisco TX

Pasadena, Texas
I've been using Southwest Power & Light for several years and they are very good. I'm an electrical substation designers and their electricity is as good as anyone else. Very good company from Pasadena TX

Great Company
I had this company for 2 years without any problems, however i get these new promotions and decided to change, BIG MISTAKE, southwest is fair and does not give you extra charges, it is what it is all the time, I am going back to this company steve from Houston


4-5 Star Reviews: 14 (23%)



GREAT SUPPLIER

I have been with SWP&L for years and they offer the best rates. I have never had a problem with them and I recommend them all the time.

ReamesC from Frisco, Texas
March 31st, 2017

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 4 (7%)



Up and Down

First I get a bill (after 1 week and 4 days of service) which has the rate without my discount and plus a service fee. When I call to ask why the bill was so high, the only response got was that I didn't use enough electricity. So I end up having to call every month to find out why my bill was so high, they just gave me the run around. My rate is supposed to be 8.4 yet my bill consistently shows I'm being billed anywhere from 9-11.2. Still no one has an answer!! I was with them a year before this and had no problems. As soon as I renewed it was all downhill. I work part time and in school full time. I'm barely ever home, yet my bill looks like I live in a big house with at least 3 other people. I won't be renewing when this contract it up. I regret every resigning!!

Fed Up from Texas
April 23rd, 2013

Billing & Account Management
Customer Service
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2-3 Star Reviews: 5 (8%)



hidden fees, they try to get as much as possible out of you

I would NOT recommend this company!!! They have lots of hidden fees and even just making a payment, there is a charge for that too......talk about a disgusting company to do that to their clients!!! I will NOT do business with a company that charges you a fee to take your payment! Look out for hidden fees and watch your pocket book as they will take as much $$ for anything.....Money hungry and dishonest!!!

Josef from Houston, Texas
January 3rd, 2019

Billing & Account Management
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1-2 Star Reviews: 28 (47%)



HORRIBLE BILLING AND CUSTOMER SERVICE

First they set up two different accounts and tried to charge me for not being on autopay when I was on autopay for the account they sent me via email to set up! Then they billed me twice for the same month of service on both accounts, only one bill came almost 6 weeks later. A manager told me that it was a "delayed bill due to Oncor." When I checked my bills, they had double billed me under both accounts for the same service period, even though I had paid the bill under the wrong account number. Interestingly the billing amounts for the same period were different. I have spent hours on the phone with this group trying to get their billing errors fixed and every time they tell me they finally have it straight, they manage to mess it up again. I regret ever signing up with them.

Horrible billing practices from Dallas, Texas
October 18th, 2019

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Southwest Power & Light News  


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Southwest Power & Light FAQs  


Where can I order Southwest Power & Light electricity?


Southwest Power & Light does not have any electricity plans

Where can I order Southwest Power & Light natural gas?


Southwest Power & Light does not have any natural gas plans

What do customers think about Southwest Power & Light?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Southwest Power & Light customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

Recommended Southwest Power & Light Plans  


Plan Name
Company
/
Rating
Length
Price
Est Avg Bill
Earn Big Bill Credits
12 months
8.9¢ / kwh
at 1,000 kWh per bill
$109 est. avg. bill
Based on a yearly usage curve averaging 0 kWh per month
  • No Minimum Usage Charge!
  • Great Rates for Any Size Home!
  • Bill Credits at 1k and 2k usage!
  • Up & Coming Provider
    12 months
    7.0¢ / kwh
    at 1,000 kWh per bill
    $122 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
  • 100% Solar Energy
  • 12 Month Fixed Rate
  • Popular New Provider
  • 3 Year Price Stability
    36 months
    11.4¢ / kwh
    at 1,000 kWh per bill
    $115 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
  • Fixed Energy Price
  • No hidden fees or base charges
  • 100% Texas Wind
  • 100% Clean Energy
    24 months
    11.5¢ / kwh
    at 1,000 kWh per bill
    $116 est. avg. bill
    Based on a yearly usage curve averaging 0 kWh per month
  • New Provider in Texas
  • No hidden fees or base charges
  • 100% Clean Energy
  • All Southwest Power & Light Plans