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Southwest Power & Light is one of the two additional brands that Texpo Energy uses to sell retail electricity in the state of Texas, along with YEP. Texpo Energy filed to also sell electricity as Southwest Power & Light in 2008. Southwest Power & Light sells electricity in the deregulated areas of Texas to both residential and commercial customers.


Our Grading of Southwest Power & Light

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Southwest Power & Light Plan Summary

Southwest Power & Light does not currently have any plans available on Texas Electricity Ratings.

We recommend plans from Chariot Energy and Constellation instead.

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Customer Reviews of Southwest Power & Light

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Most Recent Southwest Power & Light Reviews  


GREAT SUPPLIER
I have been with SWP&L for years and they offer the best rates. I have never had a problem with them and I recommend them all the time. ReamesC from Frisco TX

Pasadena, Texas
I've been using Southwest Power & Light for several years and they are very good. I'm an electrical substation designers and their electricity is as good as anyone else. Very good company from Pasadena TX

Great Company
I had this company for 2 years without any problems, however i get these new promotions and decided to change, BIG MISTAKE, southwest is fair and does not give you extra charges, it is what it is all the time, I am going back to this company steve from Houston


4-5 Star Reviews: 14 (23%)



GREAT SUPPLIER

I have been with SWP&L for years and they offer the best rates. I have never had a problem with them and I recommend them all the time.

ReamesC from Frisco, Texas
March 31st, 2017

Billing & Account Management
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How likely are you to recommend?

3-4 Star Reviews: 4 (7%)



Up and Down

First I get a bill (after 1 week and 4 days of service) which has the rate without my discount and plus a service fee. When I call to ask why the bill was so high, the only response got was that I didn't use enough electricity. So I end up having to call every month to find out why my bill was so high, they just gave me the run around. My rate is supposed to be 8.4 yet my bill consistently shows I'm being billed anywhere from 9-11.2. Still no one has an answer!! I was with them a year before this and had no problems. As soon as I renewed it was all downhill. I work part time and in school full time. I'm barely ever home, yet my bill looks like I live in a big house with at least 3 other people. I won't be renewing when this contract it up. I regret every resigning!!

Fed Up from Texas
April 23rd, 2013

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2-3 Star Reviews: 6 (10%)



Billing and auto pay

By law we have 16 days to pay utility bills. If you have auto pay, for best rates, the due date on your bill complies with the law. However, Southwest takes the money from account a week earlier. My bill indicates for power outage call Center Point. What does Southwest do.....just take your money,

Marvin from Fulshear, Texas
July 30th, 2020

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1-2 Star Reviews: 29 (48%)



Billing and auto pay

By law we have 16 days to pay utility bills. If you have auto pay, for best rates, the due date on your bill complies with the law. However, Southwest takes the money from account a week earlier. My bill indicates for power outage call Center Point. What does Southwest do.....just take your money,

Marvin from Fulshear, Texas
July 30th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

Southwest Power & Light News  


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Southwest Power & Light FAQs  


Where can I order Southwest Power & Light electricity?


Southwest Power & Light does not have any electricity plans

Where can I order Southwest Power & Light natural gas?


Southwest Power & Light does not have any natural gas plans

What do customers think about Southwest Power & Light?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Southwest Power & Light customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

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