Reviews Overview
The best review categories for Gateway Energy Services are their plans and pricing, rated at 3.0 out of 5, and the order experience, rated at 2.8 of 5.
The best review categories for Gateway Energy Services are their plans and pricing, rated at 3.0 out of 5, and the order experience, rated at 2.8 of 5.
Recent Good Review from J. Provost
Lowest price in Oncor!
| Found them through Power to Choose's web site. I sorted by price and they were the lowest price and had a $50 visa card. No brainer! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
J. Provost
from
Dallas
on
May 29th, 2009
Most Recent 4 Star Reviews
1 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Lowest price in Oncor!
| Found them through Power to Choose's web site. I sorted by price and they were the lowest price and had a $50 visa card. No brainer! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
J. Provost
from
Dallas
on
May 29th, 2009
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Misleading promo
| I signed up for a plan with a variable rate. I received my first bill which covered a partial billing cycle (20 days) and all was well. Where things went wrong was my expectation to receive a full 30 day billing cycle at the low introductory rate. Needless to say, the rate went up by about 20% on the next billing cycle, and when I called to explain that I expected the introductory rate for a complete 30 day billing cycle, the rep could not grasp this simple concept and repeatedly offered to switch me to a fixed rate plan. Unless consumers are completely insipid, I find it hard to beleive that this was the first time this rep has taken a complaint call about this issue. I'm glad I only signed up for month by month, because I cannot stand slick b.s. sales tactics. Once I am gone I will never come back. Their loss. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
D West
from
on
July 13th, 2011
Recommended Electricity Plans
Best 24 Month Value
24 Month Fixed Rate
Gexa Straight Saver 24
10.1¢ / kwh
at 1,000 kWh per bill
$101
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
10.1¢ / kwh @ 1,000 kwh
Rate Type:
Fixed Rate
Term Length:
24 months
Early Termination Fee:
$295
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Best 12 Month Value
12 Month Fixed Rate
Gexa Straight Saver 12
10.6¢ / kwh
at 1,000 kWh per bill
$106
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
10.6¢ / kwh @ 1,000 kwh
Rate Type:
Fixed Rate
Term Length:
12 months
Early Termination Fee:
$150
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Best 36 Month Value
36 Month Fixed Rate
Eagle 36
10.2¢ / kwh
at 1,000 kWh per bill
$102
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
10.2¢ / kwh @ 1,000 kwh
Rate Type:
Fixed Rate
Term Length:
36 months
Early Termination Fee:
$20 per month remaining
Monthly Recurring Charge:
$4.95
Important Documents:
Info
Best 'No Contract' Plan
Variable Rate
Flex Forward
13.1¢ / kwh
at 1,000 kWh per bill
$131
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
13.1¢ / kwh @ 1,000 kwh
Rate Type:
Variable Rate
Term Length:
1 month
Early Termination Fee:
$0
Monthly Recurring Charge:
$9.99
Important Documents:
Info
