The best review categories for Gateway Energy Services are their plans and pricing, with an average of 3.0 stars, and the order experience, with an average of 2.8 stars.
Recent Good Review from J. Provost
Lowest price in Oncor!
| Found them through Power to Choose's web site. I sorted by price and they were the lowest price and had a $50 visa card. No brainer! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
J. Provost
from
Dallas
on
May 29th, 2009
Most Recent 4 Star Reviews
1 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Lowest price in Oncor!
| Found them through Power to Choose's web site. I sorted by price and they were the lowest price and had a $50 visa card. No brainer! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
J. Provost
from
Dallas
on
May 29th, 2009
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Misleading promo
| I signed up for a plan with a variable rate. I received my first bill which covered a partial billing cycle (20 days) and all was well. Where things went wrong was my expectation to receive a full 30 day billing cycle at the low introductory rate. Needless to say, the rate went up by about 20% on the next billing cycle, and when I called to explain that I expected the introductory rate for a complete 30 day billing cycle, the rep could not grasp this simple concept and repeatedly offered to switch me to a fixed rate plan. Unless consumers are completely insipid, I find it hard to beleive that this was the first time this rep has taken a complaint call about this issue. I'm glad I only signed up for month by month, because I cannot stand slick b.s. sales tactics. Once I am gone I will never come back. Their loss. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
D West
from
on
July 13th, 2011
Electric Plans & Rates
Recommended Plans
All Plans
Best Overall Value
15 Month Fixed Rate
15 month
Fixed Rate
Fixed Rate
Choice 15
12.2¢ / kwh
at 1,000 kWh per bill
$122
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
12.2¢ / kwh @ 1,000 kwh
Rate Type:
Fixed Rate
Term Length:
15 months
Early Termination Fee:
$100
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Best Bill Credit Plan
12 Month Bill Credit
12 month
Bill Credit
Bill Credit
12 Month Usage Bill Credit
11.4¢ / kwh
at 1,000 kWh per bill
$135
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
11.4¢ / kwh @ 1,000 kwh
Rate Type:
Bill Credit
Term Length:
12 months
Early Termination Fee:
$50
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Best No Contract Plan
Variable Rate
1 month
Variable Rate
Variable Rate
Flex Forward
15.2¢ / kwh
at 1,000 kWh per bill
$152
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
15.2¢ / kwh @ 1,000 kwh
Rate Type:
Variable Rate
Term Length:
1 month
Early Termination Fee:
$0
Monthly Recurring Charge:
$9.99
Important Documents:
Info
Best 24 Month Value
24 Month Fixed Rate
24 month
Fixed Rate
Fixed Rate
Price Protect 24
12.8¢ / kwh
at 1,000 kWh per bill
$125
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
12.8¢ / kwh @ 1,000 kwh
Rate Type:
Fixed Rate
Term Length:
24 months
Early Termination Fee:
$100
Monthly Recurring Charge:
$8.99
Important Documents:
Info
Plan Name
Company
/ Rating
Length
Price
Est Avg Bill
24 month
Fixed Rate
Fixed Rate
13.0¢ / kwh
at 1,000 kWh per bill
$127
est. avg. bill
12 month
Bill Credit
Bill Credit
11.6¢ / kwh
at 1,000 kWh per bill
$141
est. avg. bill
24 month
Fixed Rate
Fixed Rate
12.8¢ / kwh
at 1,000 kWh per bill
$128
est. avg. bill
12 month
Fixed Rate
Fixed Rate
13.6¢ / kwh
at 1,000 kWh per bill
$136
est. avg. bill
36 month
Fixed Rate
Fixed Rate
12.5¢ / kwh
at 1,000 kWh per bill
$125
est. avg. bill
36 month
Fixed Rate
Fixed Rate
12.5¢ / kwh
at 1,000 kWh per bill
$125
est. avg. bill
24 month
Fixed Rate
Fixed Rate
13.1¢ / kwh
at 1,000 kWh per bill
$131
est. avg. bill
24 month
Fixed Rate
Fixed Rate
13.1¢ / kwh
at 1,000 kWh per bill
$131
est. avg. bill
24 month
Fixed Rate
Fixed Rate
12.3¢ / kwh
at 1,000 kWh per bill
$123
est. avg. bill
12 month
Bill Credit
Bill Credit
11.4¢ / kwh
at 1,000 kWh per bill
$135
est. avg. bill
12 month
Fixed Rate
Fixed Rate
13.0¢ / kwh
at 1,000 kWh per bill
$129
est. avg. bill
12 month
Fixed Rate
Fixed Rate
13.6¢ / kwh
at 1,000 kWh per bill
$136
est. avg. bill
12 month
Fixed Rate
Fixed Rate
15.2¢ / kwh
at 1,000 kWh per bill
$152
est. avg. bill
12 month
Fixed Rate
Fixed Rate
13.2¢ / kwh
at 1,000 kWh per bill
$129
est. avg. bill
12 month
Bill Credit
Bill Credit
12.4¢ / kwh
at 1,000 kWh per bill
$147
est. avg. bill
36 month
Fixed Rate
Fixed Rate
12.2¢ / kwh
at 1,000 kWh per bill
$117
est. avg. bill
24 month
Fixed Rate
Fixed Rate
13.5¢ / kwh
at 1,000 kWh per bill
$129
est. avg. bill
12 month
Fixed Rate
Fixed Rate
13.4¢ / kwh
at 1,000 kWh per bill
$131
est. avg. bill
12 month
Fixed Rate
Fixed Rate
13.7¢ / kwh
at 1,000 kWh per bill
$136
est. avg. bill
12 month
Fixed Rate
Fixed Rate
12.8¢ / kwh
at 1,000 kWh per bill
$128
est. avg. bill
12 month
Fixed Rate
Fixed Rate
16.9¢ / kwh
at 1,000 kWh per bill
$168
est. avg. bill
12 month
Fixed Rate
Fixed Rate
13.6¢ / kwh
at 1,000 kWh per bill
$131
est. avg. bill
12 month
Fixed Rate
Fixed Rate
15.1¢ / kwh
at 1,000 kWh per bill
$152
est. avg. bill
12 month
Fixed Rate
Fixed Rate
13.8¢ / kwh
at 1,000 kWh per bill
$132
est. avg. bill
12 month
Bill Credit
Bill Credit
15.6¢ / kwh
at 1,000 kWh per bill
$156
est. avg. bill
12 month
Fixed Rate
Fixed Rate
15.1¢ / kwh
at 1,000 kWh per bill
$152
est. avg. bill
12 month
Fixed Rate
Fixed Rate
15.7¢ / kwh
at 1,000 kWh per bill
$136
est. avg. bill
