CPL Retail Energy logo

Central Power & Light was the incumbent electricity provider for areas of central Texas for 75 years until Texas electricity deregulated in 2002. American Electric Power (AEP) then sold the retail electric part of their business to Direct Energy, who has been operating in that region of Texas as CPL Retail Energy ever since.

Direct Energy is the largest competitive retailer of energy and related services in North America. With operations across Canada, Texas and the north-eastern United States, Direct Energy delivers $8 billion of energy and related services to over five million residential and commercial customers. They operate generation assets, as well as retail electricity services in multiple states across the US.




Recommended Plans
All Plans
Plan Name
Company
/
Rating
Length
Price
Est Avg Bill
15 Month Fixed Rate
15 month
Fixed Rate
13.3¢ / kwh
at 1,000 kWh per bill
$133 est. avg. bill
  • Great for small homes
  • Low Rates regardless of usage!
  • 24 Month Bill Credit
    24 month
    Bill Credit
    10.2¢ / kwh
    at 1,000 kWh per bill
    $160 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    8.0¢ / kwh
    at 1,000 kWh per bill
    $124 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    7.9¢ / kwh
    at 1,000 kWh per bill
    $137 est. avg. bill
  • Very low rate!
  • Good for medium homes
  • 12 months of bill security
  • 12 Month Bill Credit
    12 month
    Bill Credit
    10.5¢ / kwh
    at 1,000 kWh per bill
    $149 est. avg. bill
  • Enjoy a low fixed rate and stay cool this summer!
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    12.7¢ / kwh
    at 1,000 kWh per bill
    $132 est. avg. bill
  • Simple, straightforward pricing
  • Price Protection for 3 years
  • 12 Month Flat Rate
    12 month
    Flat Rate
    10.5¢ / kwh
    at 1,000 kWh per bill
    $126 est. avg. bill
  • Low Average Bill
  • Donates to Charity
  • Good for Medium Homes
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    13.1¢ / kwh
    at 1,000 kWh per bill
    $136 est. avg. bill
  • 100% Solar Energy
  • Reduce your Carbon footprint
  • No Bill Surprises
  • 12 Month Tiered Rate
    12 month
    Tiered Rate
    9.3¢ / kwh
    at 1,000 kWh per bill
    $147 est. avg. bill
    12 Month Tiered Rate
    12 month
    Tiered Rate
    8.9¢ / kwh
    at 1,000 kWh per bill
    $120 est. avg. bill
    Popular Plan
    12 month
    Bill Credit
    8.9¢ / kwh
    at 1,000 kWh per bill
    $144 est. avg. bill
  • Big Time Bill Credit
  • No Monthly Base Charge
  • 12 months of bill stability
  • 12 Month Bill Credit
    12 month
    Bill Credit
    9.0¢ / kwh
    at 1,000 kWh per bill
    $145 est. avg. bill
  • Best for medium size homes
  • NEW ENROLLMENTS ONLY!
  • 24 Month Tiered Rate
    24 month
    Tiered Rate
    11.9¢ / kwh
    at 1,000 kWh per bill
    $139 est. avg. bill
  • 24 month fixed rate plan
  • No base charge, no minimum usage fees
  • 12 Month Flat Rate
    12 month
    Flat Rate
    10.5¢ / kwh
    at 1,000 kWh per bill
    $126 est. avg. bill
    Pre-paid
    1 month
    Pre-paid
    12.3¢ / kwh
    at 1,000 kWh per bill
    $29 min balance
  • Prepaid - No Deposit EVER
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    12.5¢ / kwh
    at 1,000 kWh per bill
    $125 est. avg. bill
    12 Month Tiered Rate
    12 month
    Tiered Rate
    10.9¢ / kwh
    at 1,000 kWh per bill
    $134 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    11.7¢ / kwh
    at 1,000 kWh per bill
    $142 est. avg. bill
  • Low rate!
  • Well known brand.
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    12.2¢ / kwh
    at 1,000 kWh per bill
    $122 est. avg. bill
  • Simple, straightforward pricing
  • Price Protection for 3 years
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    13.7¢ / kwh
    at 1,000 kWh per bill
    $142 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    8.9¢ / kwh
    at 1,000 kWh per bill
    $144 est. avg. bill
  • Great Plan for Medium Homes
  • $95 Bill Credit at 1k usage
  • 1 year of bill security
  • 24 Month Bill Credit
    24 month
    Bill Credit
    9.0¢ / kwh
    at 1,000 kWh per bill
    $145 est. avg. bill
    12 Month Tiered Rate
    12 month
    Tiered Rate
    11.9¢ / kwh
    at 1,000 kWh per bill
    $136 est. avg. bill
  • Tiered Rate Plan
  • 12 Month Contract
  • 24 Month Bill Credit
    24 month
    Bill Credit
    9.0¢ / kwh
    at 1,000 kWh per bill
    $145 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.8¢ / kwh
    at 1,000 kWh per bill
    $138 est. avg. bill
    36 Month Bill Credit
    36 month
    Bill Credit
    9.2¢ / kwh
    at 1,000 kWh per bill
    $147 est. avg. bill
    36 Month Bill Credit
    36 month
    Bill Credit
    9.2¢ / kwh
    at 1,000 kWh per bill
    $147 est. avg. bill
    36 Month Fixed Rate
    36 month
    Fixed Rate
    13.0¢ / kwh
    at 1,000 kWh per bill
    $130 est. avg. bill
    36 Month Fixed Rate
    36 month
    Fixed Rate
    12.8¢ / kwh
    at 1,000 kWh per bill
    $128 est. avg. bill
  • 100% renewable
  • Includes FREE Energy Savings Kit!
  • Super low green rate
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    12.4¢ / kwh
    at 1,000 kWh per bill
    $124 est. avg. bill
  • 3 Year Price Protection
  • Stable, predictable rate
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    12.6¢ / kwh
    at 1,000 kWh per bill
    $126 est. avg. bill
    36 Month Fixed Rate
    36 month
    Fixed Rate
    12.6¢ / kwh
    at 1,000 kWh per bill
    $126 est. avg. bill
    Popular Long Term Plan
    24 month
    Fixed Rate
    13.2¢ / kwh
    at 1,000 kWh per bill
    $132 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.8¢ / kwh
    at 1,000 kWh per bill
    $128 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.1¢ / kwh
    at 1,000 kWh per bill
    $131 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.1¢ / kwh
    at 1,000 kWh per bill
    $131 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.4¢ / kwh
    at 1,000 kWh per bill
    $124 est. avg. bill
  • Two Year Price Protection
  • All Around Great Value
  • 12 Month Tiered Rate
    12 month
    Tiered Rate
    14.5¢ / kwh
    at 1,000 kWh per bill
    $142 est. avg. bill
    24 Month Tiered Rate
    24 month
    Tiered Rate
    12.9¢ / kwh
    at 1,000 kWh per bill
    $147 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.8¢ / kwh
    at 1,000 kWh per bill
    $128 est. avg. bill
  • Enjoy price security for 2 full years!
  • No minimum usage charges
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    12.1¢ / kwh
    at 1,000 kWh per bill
    $121 est. avg. bill
  • Flat, Reliable Rate
  • No Bill Surprises!
  • No Monthly Fee!
  • 36 Month Flat Rate
    36 month
    Flat Rate
    24.3¢ / kwh
    at 1,000 kWh per bill
    $243 est. avg. bill
    Best 24 Month Plan
    24 month
    Fixed Rate
    13.5¢ / kwh
    at 1,000 kWh per bill
    $132 est. avg. bill
  • 24 Month Locked-in price
  • Steady Rate regardless of usage
  • Great overall plan
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    13.6¢ / kwh
    at 1,000 kWh per bill
    $136 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.8¢ / kwh
    at 1,000 kWh per bill
    $138 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.3¢ / kwh
    at 1,000 kWh per bill
    $133 est. avg. bill
  • 100% Renewable Energy
  • Enjoy price security for 2 full years!
  • 12 Month Tiered Rate
    12 month
    Tiered Rate
    12.2¢ / kwh
    at 1,000 kWh per bill
    $138 est. avg. bill
    Best Green Plan
    24 month
    Fixed Rate
    13.7¢ / kwh
    at 1,000 kWh per bill
    $134 est. avg. bill
  • Super Low Summer Rate!
  • 100% Renewable Energy!
  • No Bill Surprises!
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    13.2¢ / kwh
    at 1,000 kWh per bill
    $132 est. avg. bill
    Best No Contract Plan
    1 month
    Variable Rate
    15.3¢ / kwh
    at 1,000 kWh per bill
    $153 est. avg. bill
  • No Contract
  • Variable Rate
  • Low Credit
  • 12 Month Bill Credit
    12 month
    Bill Credit
    12.5¢ / kwh
    at 1,000 kWh per bill
    $149 est. avg. bill
  • Bill Credits cut your bill in summer months
  • Enjoy smaller bills in summer
  • 12 Month Price Protection
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    14.2¢ / kwh
    at 1,000 kWh per bill
    12 Month Bill Credit
    12 month
    Bill Credit
    12.2¢ / kwh
    at 1,000 kWh per bill
    $143 est. avg. bill
  • No Minimum Usage Charge!
  • Good for Medium Homes
  • Bill Credits at 1k and 2k usage!
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    13.6¢ / kwh
    at 1,000 kWh per bill
    $136 est. avg. bill
    24 Month Flat Rate
    24 month
    Flat Rate
    24.1¢ / kwh
    at 1,000 kWh per bill
    $241 est. avg. bill
    Prepaid - No Deposit
    1 month
    Pre-paid
    21.2¢ / kwh
    at 1,000 kWh per bill
    $40 min balance
    12 Month Fixed Rate
    12 month
    Fixed Rate
    15.8¢ / kwh
    at 1,000 kWh per bill
    $158 est. avg. bill
  • No Energy Charge on weekends!
  • No Delivery Charges on weekends!
  • Weekends start Friday @ 8:00 PM!
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    13.8¢ / kwh
    at 1,000 kWh per bill
    $138 est. avg. bill
  • No Monthly Fee!
  • Low Average Bill
  • No Surprises
  • No Pricing Gimmicks
    12 month
    Fixed Rate
    12.9¢ / kwh
    at 1,000 kWh per bill
    $129 est. avg. bill
  • No Pricing Gimmicks
  • Great for any size home
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    16.2¢ / kwh
    at 1,000 kWh per bill
    $162 est. avg. bill
    36 Month Fixed Rate
    36 month
    Fixed Rate
    13.4¢ / kwh
    at 1,000 kWh per bill
    $134 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    15.3¢ / kwh
    at 1,000 kWh per bill
    $153 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    14.0¢ / kwh
    at 1,000 kWh per bill
    $140 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.7¢ / kwh
    at 1,000 kWh per bill
    $137 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    13.5¢ / kwh
    at 1,000 kWh per bill
    $144 est. avg. bill
    12 Month Tiered Rate
    12 month
    Tiered Rate
    17.2¢ / kwh
    at 1,000 kWh per bill
    $154 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    16.9¢ / kwh
    at 1,000 kWh per bill
    $168 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    17.0¢ / kwh
    at 1,000 kWh per bill
    $170 est. avg. bill
  • Solar Days: 5:00 a.m. through 7:59 p.m. each day
  • 12 Month Bill Credit
    12 month
    Bill Credit
    16.1¢ / kwh
    at 1,000 kWh per bill
    $161 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    14.2¢ / kwh
    at 1,000 kWh per bill
    $142 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.8¢ / kwh
    at 1,000 kWh per bill
    $135 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.9¢ / kwh
    at 1,000 kWh per bill
    $136 est. avg. bill
    12 Month Flat Rate
    12 month
    Flat Rate
    23.9¢ / kwh
    at 1,000 kWh per bill
    $239 est. avg. bill
    6 Month Fixed Rate
    6 month
    Fixed Rate
    14.2¢ / kwh
    at 1,000 kWh per bill
    $143 est. avg. bill
  • Beat the summer heat!
  • Steady, predictable rate
  • No Bill Surprises
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    14.5¢ / kwh
    at 1,000 kWh per bill
    $145 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    14.7¢ / kwh
    at 1,000 kWh per bill
    $147 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    15.7¢ / kwh
    at 1,000 kWh per bill
    $157 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    15.3¢ / kwh
    at 1,000 kWh per bill
    $153 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    14.0¢ / kwh
    at 1,000 kWh per bill
    $141 est. avg. bill
  • Popular Plan!
  • 12 months bill security
  • 12 Month Flat Rate
    12 month
    Flat Rate
    17.5¢ / kwh
    at 1,000 kWh per bill
    $175 est. avg. bill

    Our Rating of CPL Retail Energy

    Rating Overall

    19th place
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    CPL Retail Energy Rating Detail

    Customer Reviews of CPL Retail Energy

    Reviews Overall

    27th place
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    Read CPL Retail Energy Reviews

    Most Recent CPL Retail Energy Reviews  


    Great Service
    I have never had any problems with this company. I have been with CPL for many years. Diana from Corpus Christi TX

    Changed price of kilowatt usage
    Very helpful caring personal who explained to me different plans to help customer lower price Helpful towards customer needs from Laredo TX

    Good company
    You can depend on CPL Martine from Corpus Christi TX


    4-5 Star Reviews: 8 (15%)



    Great Service

    I have never had any problems with this company. I have been with CPL for many years.

    Diana from Corpus Christi, Texas
    June 25th, 2021

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    3-4 Star Reviews: 1 (2%)



    its ok not the best

    not the cheapest

    frmtz from Texas
    June 28th, 2009

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    2-3 Star Reviews: 6 (12%)



    Confusing Policy leads to confused customer service

    I signed up with this company a year ago, from the beginning they seemed disorganized and confused. For example, the terms of the contract I signed up for was never applied and instead I received and different contract terms. I was about to contact them and perhaps the authorities to make them abide by their original contract but when I received the first bill I saw that the calculated TDU fees were in fact far less than the contract terms (about $0.012/KWh), this is in direct contrast to every single contract terms I have read on all energy company websites, and all of them say the TDU fees are not marked up and directly passed to customer!! However I took the discount and was happy with until the end of my when suddenly the fees shut up and it did not make sense any more to stay with them. I called and spoke to their customer service in INDIA but could not understand adequately what they say (sorry nothing against Indians but very very difficult to comprehend the accent) more over, they were fully uniformed about the process and could not provide any sane logical explanation. So their customer service appear just a cheap front facade to fool the requirements. Yet when the billing time comes around they are quick to charge you a 5% for paying ONE day late, happened to me twice. At best I would say they cannot explain what the charges are and how it is calculated, thus I am signing off with them and would go to try another-- hopefully a better un-confused company with English speaking customer service. I would say that the price was good for a while, and if they put their act together and clarify the charges they may have some success, but not under current circumstances. Every thing that I did and worked was online, never placed a request or order change through phone- the online stuff worked.

    Qabel from Texas
    February 11th, 2016

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    1-2 Star Reviews: 22 (42%)



    Loyal customers for 45 years sadly disappointed about unauthorized cancelation of service

    Sad and disappointed about unauthorized cancelation of service. We have been loyal customers since 1975. That is 45 years of being a loyal customer. We have never had issues with CPL . Outages and yard lights fixed in prompt manner. Service people friendly and knowledgeable but the phone customer care sadly not the same. Our issues are of late. Waiting for our bill and due date days away I called for info of bill payment to pay by phone( we always pay with paper not liking online nor by phone payments).. Only to be informed that some unknown ,unauthorized "entity" called and informed them, CPL, to cancel our service. Unbeknown to us(authorized account holders) I was informed of this and so I informed them we did not authorize it as we live there. I do not know how this unknown, unauthorized "entity" was given permission by them, since a person needs to give personal info, pins and such when trying to call and speak with an operator from CPL which I did not authorize nor give permission nor know the identity of such "person". And so I called yet again and they fervently said that we had to cancel our new "provider " first??? I asked which one since only we have had you since we built the house in 1975... and so they went ahead and did some clicking away and informed and gave a work order number. When we called nothing happened. I called yet again and given yet another work order number was given. Electricity was turned off a wk ago. Food was spoiled, my son I am having to take to a relative since school is virtual so he cannot use laptop nor our internet since it is down due to CPL turning off our electricity without our authorized request, water heater not working as electricity is off. And so it has been hard and stressful aside from worrying about the pandemic and all. We have or I should say" had" two accounts and I am just wondering and thinking if they will also do the same to that account being that it is a church. Very sad and disappointed and stressed out. Thankfully no one is on a medical machine at this time or it would be an even more tragic situation. Hoping I can find a solution to this unforeseen situation.

    Disappointed 45 years of loyalty customer from Alamo, Texas
    November 10th, 2020

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    CPL Retail Energy News  


    No applicable blogs have been written


    CPL Retail Energy FAQs  


    Where can I order CPL Retail Energy electricity?


    CPL Retail Energy does not have any electricity plans

    Where can I order CPL Retail Energy natural gas?


    CPL Retail Energy does not have any natural gas plans

    What do customers think about CPL Retail Energy?


    That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average CPL Retail Energy customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

    Why is my electricity rate higher than when I signed up?


    The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

    CPL Retail Energy Plan Summary

    CPL Retail Energy does not currently have any plans available on Texas Electricity Ratings.

    We recommend plans from New Power Texas and Spark Energy instead.

    Plan Details