Our Grading of Griddy

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Griddy Plan Summary

Griddy does not currently have any plans available on Texas Electricity Ratings.

We recommend plans from Chariot Energy and Constellation instead.

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Customer Reviews of Griddy

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Most Recent Griddy Reviews  


Great prices if you are careful
I really like the cost savings and simple ability to monitor prices and have the related management options of my electricity usage. I will say that it becomes tedious to deal with it during the problematic months of Jul, Aug and Sep when prices can spike crazily. I will consider what I will do during those months in futgure years but also will look for leadership from Griddy to bring solutions to bad wholesale prices at that time of year. charlesb from Sugar Land TX

Good Decision
Great decision. I've had Griddy for about 3 years now and I will have to say that it's the best decision that I've made. I was skeptical about switching over to a "pay as you go" service. But 3 years later and I'm still with them. I love having access to see the rates, what peak times are and etc. I feel like I actually have more control over my electric service. Auna from Houston TX

Go Griddy
So far this has been a great service for a great price! John from Houston TX


4-5 Star Reviews: 11 (48%)



Great prices if you are careful

I really like the cost savings and simple ability to monitor prices and have the related management options of my electricity usage. I will say that it becomes tedious to deal with it during the problematic months of Jul, Aug and Sep when prices can spike crazily. I will consider what I will do during those months in futgure years but also will look for leadership from Griddy to bring solutions to bad wholesale prices at that time of year.

charlesb from Sugar Land, Texas
October 9th, 2020

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3-4 Star Reviews: 3 (13%)



So far no problem!

I have started saving from Griddy by anticipating price spikes, shutting AC off during spikes, unplugging when not using, turning lights off, not using lights during the day, and using blackout curtains. Really easy to switch addresses and love the rewards program!

LDRN from Houston, Texas
October 3rd, 2020

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2-3 Star Reviews: 2 (9%)



The risk is all yours

Everything I ever saved using Griddy was lost in a few hours when wholesale electricity prices spiked. Griddy didn't cause the problem or profit by it, by that gives me no solace - my August cost will be near $600 and it's that low only because I drastically cut usage after I realized the problem.

Someone is gaming the electricity market. Are you reminded of what Enron did to California?

SorryGriddyUser from Houston, Texas
August 21st, 2019

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1-2 Star Reviews: 8 (35%)



Their customer service is atrocious.

Their customer service is atrocious. Seems to be just one guy--Demetrius--who picks from a set of canned answers just to end the call and move on to the next inquiry. Like talking to a politician who aims to provide nothing but vacuous answers. Absolutely not helpful.

Terrible customer service from Houston, Texas
May 20th, 2020

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Griddy News  


My Experience with Griddy
As someone who works in the retail electricity industry, I definitely had my reservations about Griddy. Not the concept or the technology, but the way they’ve been marketing it. But I definitely was curious to see what all the hype was about, and more importantly, whether Griddy lived up to the hy...



Griddy FAQs  


Where can I order Griddy electricity?


Griddy does not have any electricity plans

Where can I order Griddy natural gas?


Griddy does not have any natural gas plans

What do customers think about Griddy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Griddy customer review is 3.1 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?


The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

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