Recommended Pogo Energy Plans
Our Grading of Pogo Energy
Customer Reviews of Pogo Energy
4-5 Star Reviews: 10 (56%)
It's great company
2-3 Star Reviews: 3 (17%)
I had to cancel my order after one day which left a balance of 83.00 dollars haven't receive my refund it's been over ten days, I have spoken to 4 different agents and a supervisor. I was told my money would be posted within 24 to 48hrs still no money again the run around. I called again today what a coincidence the manager and supervisor can't talk. They have on there website refund in 10 days obviously that's a lie and the folks I been talking to are liers too. Could someone tell me who I can talk to to get my money they had no problem taking it. This has been a awful experience and I wouldn't recommend this place to anyone.
1-2 Star Reviews: 6 (33%)
This company sometimes take 10$ a day. I know Im not using that much energy I dont recommend this company to my worst enemy I will be switching here soon
Pogo Energy News
Pogo Energy FAQs
Where can I order Pogo Energy electricity?
Pogo Energy does not have any electricity plans
Where can I order Pogo Energy natural gas?
Pogo Energy does not have any natural gas plans
What do customers think about Pogo Energy?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Pogo Energy customer review is 3.5 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
Why is my electricity rate higher than when I signed up?
The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!