The best review categories for Pioneer Energy are their plans and pricing, with an average of 1.7 stars, and their customer service, with an average of 1.3 stars.

Most Recent 1 Star Reviews

3 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Charge you an early termination
They charge you and early termination even after you finish your contract
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Mark from Garland, TX on January 11th, 2021
Charge you fees you didnt have
Everything was great untill you move and theres no option for them at your new place so what does pioneer do, charge you a 150 dollar cancellation fee.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Loyal Texan from Garland, TX on February 26th, 2020
There are Better Providers
I wouldn't recommend going with this company. Web site is clunky and outdated. The customer service is the worst. My first billing cycle will be my last. Received a pink notice in the mail the day after the billl was due. Which means they mailed it before the due date. Charged a $5 late fee and a % of amount due. The bill had already been paid online. This company is clearly accustomed to dealing with degenerates and treat all customers like thieves in the night. There are better companies out there. Stay away. I will pay my termination fee expeditiously. Will be glad to switch over in a few days! Horrible customer experience.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Dissatisfied In Humble from Humble, TX on July 16th, 2017



Electric Plans & Rates


Recommended Plans
All Plans
Plan Name
Company
/
Rating
Length
Price
Est Avg Bill
Best Overall Value
15 month
Fixed Rate
11.5¢ / kwh
at 1,000 kWh per bill
$115 est. avg. bill
  • Great for small homes
  • Low Rates regardless of usage!
  • 12 Month Bill Credit
    12 month
    Bill Credit
    7.9¢ / kwh
    at 1,000 kWh per bill
    $123 est. avg. bill
    Popular Bill Credit Plan
    12 month
    Bill Credit
    7.5¢ / kwh
    at 1,000 kWh per bill
    $133 est. avg. bill
  • Very low rate!
  • Good for medium homes
  • 12 months of bill security
  • 24 Month Bill Credit
    24 month
    Bill Credit
    11.6¢ / kwh
    at 1,000 kWh per bill
    $168 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    7.9¢ / kwh
    at 1,000 kWh per bill
    $135 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    9.9¢ / kwh
    at 1,000 kWh per bill
    $143 est. avg. bill
  • Enjoy a low fixed rate and stay cool this summer!
  • 12 Month Tiered Rate
    12 month
    Tiered Rate
    9.5¢ / kwh
    at 1,000 kWh per bill
    $135 est. avg. bill
  • Great for high-usage months
  • Save money this summer
  • 12 Month Flat Rate
    12 month
    Flat Rate
    9.0¢ / kwh
    at 1,000 kWh per bill
    $109 est. avg. bill
  • Low Average Bill
  • Donates to Charity
  • Good for Medium Homes
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    14.0¢ / kwh
    at 1,000 kWh per bill
    $139 est. avg. bill
  • Simple, straightforward pricing
  • Price Protection for 3 years
  • 12 Month Tiered Rate
    12 month
    Tiered Rate
    7.9¢ / kwh
    at 1,000 kWh per bill
    $132 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    8.9¢ / kwh
    at 1,000 kWh per bill
    $144 est. avg. bill
  • Best for medium size homes
  • NEW ENROLLMENTS ONLY!
  • 12 Month Tiered Rate
    12 month
    Tiered Rate
    8.9¢ / kwh
    at 1,000 kWh per bill
    $120 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    14.5¢ / kwh
    at 1,000 kWh per bill
    $144 est. avg. bill
  • 100% Solar Energy
  • Reduce your Carbon footprint
  • No Bill Surprises
  • 24 Month Bill Credit
    24 month
    Bill Credit
    11.8¢ / kwh
    at 1,000 kWh per bill
    $138 est. avg. bill
    24 Month Tiered Rate
    24 month
    Tiered Rate
    10.9¢ / kwh
    at 1,000 kWh per bill
    $129 est. avg. bill
  • 24 month fixed rate plan
  • No base charge, no minimum usage fees
  • 12 Month Flat Rate
    12 month
    Flat Rate
    9.5¢ / kwh
    at 1,000 kWh per bill
    $114 est. avg. bill
    24 Month Bill Credit
    24 month
    Bill Credit
    8.0¢ / kwh
    at 1,000 kWh per bill
    $136 est. avg. bill
    Best 24 Month Value
    24 month
    Fixed Rate
    12.1¢ / kwh
    at 1,000 kWh per bill
    $118 est. avg. bill
  • 24 Month Locked-in price
  • Steady Rate regardless of usage
  • Great overall plan
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    11.7¢ / kwh
    at 1,000 kWh per bill
    $117 est. avg. bill
    12 Month Tiered Rate
    12 month
    Tiered Rate
    10.5¢ / kwh
    at 1,000 kWh per bill
    $129 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    7.9¢ / kwh
    at 1,000 kWh per bill
    $135 est. avg. bill
  • Great Plan for Medium Homes
  • $95 Bill Credit at 1k usage
  • 1 year of bill security
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    12.2¢ / kwh
    at 1,000 kWh per bill
    $122 est. avg. bill
  • Simple, straightforward pricing
  • Price Protection for 3 years
  • Best Green Plan
    24 month
    Fixed Rate
    12.3¢ / kwh
    at 1,000 kWh per bill
    $120 est. avg. bill
  • Super Low Summer Rate!
  • 100% Renewable Energy!
  • No Bill Surprises!
  • 12 Month Bill Credit
    12 month
    Bill Credit
    10.8¢ / kwh
    at 1,000 kWh per bill
    $134 est. avg. bill
  • Low rate!
  • Well known brand.
  • 36 Month Bill Credit
    36 month
    Bill Credit
    8.2¢ / kwh
    at 1,000 kWh per bill
    $138 est. avg. bill
    12 Month Tiered Rate
    12 month
    Tiered Rate
    10.9¢ / kwh
    at 1,000 kWh per bill
    $120 est. avg. bill
  • Tiered Rate Plan
  • 12 Month Contract
  • 24 Month Bill Credit
    24 month
    Bill Credit
    8.0¢ / kwh
    at 1,000 kWh per bill
    $136 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.6¢ / kwh
    at 1,000 kWh per bill
    $126 est. avg. bill
    36 Month Bill Credit
    36 month
    Bill Credit
    8.2¢ / kwh
    at 1,000 kWh per bill
    $138 est. avg. bill
    18 Month Fixed Rate
    18 month
    Fixed Rate
    10.5¢ / kwh
    at 1,000 kWh per bill
    $112 est. avg. bill
  • Extremely Low Average Bill
  • 18 Months of Rate Security
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    12.9¢ / kwh
    at 1,000 kWh per bill
    $129 est. avg. bill
    36 Month Fixed Rate
    36 month
    Fixed Rate
    11.2¢ / kwh
    at 1,000 kWh per bill
    $112 est. avg. bill
  • 3 Year Plan
  • Super Low Average Bill
  • 3 years rate security
  • 24 Month Bill Credit
    24 month
    Bill Credit
    11.8¢ / kwh
    at 1,000 kWh per bill
    $138 est. avg. bill
    24 Month Bill Credit
    24 month
    Bill Credit
    11.8¢ / kwh
    at 1,000 kWh per bill
    $138 est. avg. bill
    36 Month Fixed Rate
    36 month
    Fixed Rate
    12.8¢ / kwh
    at 1,000 kWh per bill
    $128 est. avg. bill
  • 100% renewable
  • Includes FREE Energy Savings Kit!
  • Super low green rate
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    11.9¢ / kwh
    at 1,000 kWh per bill
    $119 est. avg. bill
  • Rhythm's most popular plan
  • Go Green without Sacrifice
  • 3 Years of Bill Security
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    12.2¢ / kwh
    at 1,000 kWh per bill
    $122 est. avg. bill
  • Great average bills
  • 12 months without hassles
  • Popular new provider
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    12.1¢ / kwh
    at 1,000 kWh per bill
    $121 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.0¢ / kwh
    at 1,000 kWh per bill
    $130 est. avg. bill
    36 Month Fixed Rate
    36 month
    Fixed Rate
    11.8¢ / kwh
    at 1,000 kWh per bill
    $118 est. avg. bill
  • 3 Year Price Protection
  • Stable, predictable rate
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    11.9¢ / kwh
    at 1,000 kWh per bill
    $119 est. avg. bill
    36 Month Fixed Rate
    36 month
    Fixed Rate
    11.9¢ / kwh
    at 1,000 kWh per bill
    $119 est. avg. bill
    36 Month Fixed Rate
    36 month
    Fixed Rate
    12.8¢ / kwh
    at 1,000 kWh per bill
    $128 est. avg. bill
  • 3 Year Low Rate!
  • Low Average Bill!
  • No Bill Surprises
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    12.2¢ / kwh
    at 1,000 kWh per bill
    $122 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.2¢ / kwh
    at 1,000 kWh per bill
    $122 est. avg. bill
  • Extremely Low Average Bill
  • 2 years of bill security
  • Popular new plan
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    12.5¢ / kwh
    at 1,000 kWh per bill
    $125 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.5¢ / kwh
    at 1,000 kWh per bill
    $125 est. avg. bill
    24 Month Tiered Rate
    24 month
    Tiered Rate
    11.9¢ / kwh
    at 1,000 kWh per bill
    $130 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.2¢ / kwh
    at 1,000 kWh per bill
    $122 est. avg. bill
  • Two Year Price Protection
  • All Around Great Value
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    12.2¢ / kwh
    at 1,000 kWh per bill
    $122 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    15.0¢ / kwh
    at 1,000 kWh per bill
    $149 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.8¢ / kwh
    at 1,000 kWh per bill
    $128 est. avg. bill
  • Enjoy price security for 2 full years!
  • No minimum usage charges
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    11.3¢ / kwh
    at 1,000 kWh per bill
    $113 est. avg. bill
  • Flat, Reliable Rate
  • No Bill Surprises!
  • No Monthly Fee!
  • Best Bill Credit Plan
    12 month
    Bill Credit
    11.1¢ / kwh
    at 1,000 kWh per bill
    $131 est. avg. bill
  • No Minimum Usage Charge!
  • Good for Medium Homes
  • Bill Credits at 1k and 2k usage!
  • 12 Month Tiered Rate
    12 month
    Tiered Rate
    11.5¢ / kwh
    at 1,000 kWh per bill
    $125 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.1¢ / kwh
    at 1,000 kWh per bill
    $131 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    12.8¢ / kwh
    at 1,000 kWh per bill
    $128 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.3¢ / kwh
    at 1,000 kWh per bill
    $133 est. avg. bill
  • 100% Renewable Energy
  • Enjoy price security for 2 full years!
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    13.0¢ / kwh
    at 1,000 kWh per bill
    $130 est. avg. bill
    Best No Contract Plan
    1 month
    Variable Rate
    14.2¢ / kwh
    at 1,000 kWh per bill
    $142 est. avg. bill
  • No Contract
  • Variable Rate
  • Low Credit
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    14.7¢ / kwh
    at 1,000 kWh per bill
    $147 est. avg. bill
    Free Weekend Power
    12 month
    Fixed Rate
    14.7¢ / kwh
    at 1,000 kWh per bill
    $147 est. avg. bill
  • No Energy Charge on weekends!
  • No Delivery Charges on weekends!
  • Weekends start Friday @ 8:00 PM!
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    13.2¢ / kwh
    at 1,000 kWh per bill
    $132 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.4¢ / kwh
    at 1,000 kWh per bill
    $134 est. avg. bill
  • 2 Year Fixed Rate
  • Bill Security
  • Consistent Bills
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    12.5¢ / kwh
    at 1,000 kWh per bill
    $122 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    11.8¢ / kwh
    at 1,000 kWh per bill
    $142 est. avg. bill
  • Bill Credits cut your bill in summer months
  • Enjoy smaller bills in summer
  • 12 Month Price Protection
  • 12 Month Bill Credit
    12 month
    Bill Credit
    12.2¢ / kwh
    at 1,000 kWh per bill
    $142 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    12.2¢ / kwh
    at 1,000 kWh per bill
    $142 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.4¢ / kwh
    at 1,000 kWh per bill
    $118 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    12.4¢ / kwh
    at 1,000 kWh per bill
    $124 est. avg. bill
  • Popular Plan!
  • 12 months bill security
  • 36 Month Flat Rate
    36 month
    Flat Rate
    22.0¢ / kwh
    at 1,000 kWh per bill
    $220 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    14.2¢ / kwh
    at 1,000 kWh per bill
    $142 est. avg. bill
    36 Month Fixed Rate
    36 month
    Fixed Rate
    11.3¢ / kwh
    at 1,000 kWh per bill
    $111 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.5¢ / kwh
    at 1,000 kWh per bill
    $135 est. avg. bill
    Best Short Term Plan
    6 month
    Fixed Rate
    12.5¢ / kwh
    at 1,000 kWh per bill
    $125 est. avg. bill
  • Beat the summer heat!
  • Steady, predictable rate
  • No Bill Surprises
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    12.7¢ / kwh
    at 1,000 kWh per bill
    $124 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.9¢ / kwh
    at 1,000 kWh per bill
    $129 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    12.7¢ / kwh
    at 1,000 kWh per bill
    $127 est. avg. bill
  • No Pricing Gimmicks
  • Great for any size home
  • Pre-paid
    1 month
    Pre-paid
    20.5¢ / kwh
    at 1,000 kWh per bill
    $40 min balance
    12 Month Tiered Rate
    12 month
    Tiered Rate
    15.7¢ / kwh
    at 1,000 kWh per bill
    $132 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    15.9¢ / kwh
    at 1,000 kWh per bill
    $157 est. avg. bill
  • Solar Days: 5:00 a.m. through 7:59 p.m. each day
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    15.9¢ / kwh
    at 1,000 kWh per bill
    $155 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.5¢ / kwh
    at 1,000 kWh per bill
    $135 est. avg. bill
  • Get rewards with Plenti
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    13.2¢ / kwh
    at 1,000 kWh per bill
    $132 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.7¢ / kwh
    at 1,000 kWh per bill
    $137 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    13.3¢ / kwh
    at 1,000 kWh per bill
    $141 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    12.7¢ / kwh
    at 1,000 kWh per bill
    $127 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    12.1¢ / kwh
    at 1,000 kWh per bill
    $119 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    14.5¢ / kwh
    at 1,000 kWh per bill
    $146 est. avg. bill
  • NEW CUSTOMERS ONLY!
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    12.8¢ / kwh
    at 1,000 kWh per bill
    $122 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    15.4¢ / kwh
    at 1,000 kWh per bill
    $155 est. avg. bill
    24 Month Flat Rate
    24 month
    Flat Rate
    21.8¢ / kwh
    at 1,000 kWh per bill
    $218 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.8¢ / kwh
    at 1,000 kWh per bill
    $132 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.3¢ / kwh
    at 1,000 kWh per bill
    $133 est. avg. bill
  • 1 entire year of rate stability
  • It’s easy to budget when your rate never changes
  • 12 Month Bill Credit
    12 month
    Bill Credit
    15.0¢ / kwh
    at 1,000 kWh per bill
    $150 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    15.1¢ / kwh
    at 1,000 kWh per bill
    $151 est. avg. bill
    12 Month Flat Rate
    12 month
    Flat Rate
    16.3¢ / kwh
    at 1,000 kWh per bill
    $163 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    14.5¢ / kwh
    at 1,000 kWh per bill
    $146 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    15.6¢ / kwh
    at 1,000 kWh per bill
    $135 est. avg. bill
    12 Month Flat Rate
    12 month
    Flat Rate
    21.6¢ / kwh
    at 1,000 kWh per bill
    $216 est. avg. bill