The best review categories for Pioneer Energy are their plans and pricing, with an average of 1.7 stars, and their customer service, with an average of 1.3 stars.
Most Recent 1 Star Reviews
3 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Charge you an early termination
| They charge you and early termination even after you finish your contract | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Mark
from
Garland, TX
on
January 11th, 2021
Charge you fees you didnt have
| Everything was great untill you move and theres no option for them at your new place so what does pioneer do, charge you a 150 dollar cancellation fee. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Loyal Texan
from
Garland, TX
on
February 26th, 2020
There are Better Providers
| I wouldn't recommend going with this company. Web site is clunky and outdated. The customer service is the worst. My first billing cycle will be my last. Received a pink notice in the mail the day after the billl was due. Which means they mailed it before the due date. Charged a $5 late fee and a % of amount due. The bill had already been paid online. This company is clearly accustomed to dealing with degenerates and treat all customers like thieves in the night. There are better companies out there. Stay away. I will pay my termination fee expeditiously. Will be glad to switch over in a few days! Horrible customer experience. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Dissatisfied In Humble
from
Humble, TX
on
July 16th, 2017
Electric Plans & Rates
Recommended Plans
All Plans
Best Overall Value
15 Month Fixed Rate
15 month
Fixed Rate
Fixed Rate
Choice 15
11.5¢ / kwh
at 1,000 kWh per bill
$115
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
11.5¢ / kwh @ 1,000 kwh
Rate Type:
Fixed Rate
Term Length:
15 months
Early Termination Fee:
$100
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Best Bill Credit Plan
12 Month Bill Credit
12 month
Bill Credit
Bill Credit
12 Month Usage Bill Credit
11.1¢ / kwh
at 1,000 kWh per bill
$131
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
11.1¢ / kwh @ 1,000 kwh
Rate Type:
Bill Credit
Term Length:
12 months
Early Termination Fee:
$50
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Best No Contract Plan
Variable Rate
1 month
Variable Rate
Variable Rate
Flex Forward
14.2¢ / kwh
at 1,000 kWh per bill
$142
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
14.2¢ / kwh @ 1,000 kwh
Rate Type:
Variable Rate
Term Length:
1 month
Early Termination Fee:
$0
Monthly Recurring Charge:
$9.99
Important Documents:
Info
Best 24 Month Value
24 Month Fixed Rate
24 month
Fixed Rate
Fixed Rate
Price Protect 24
12.1¢ / kwh
at 1,000 kWh per bill
$118
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
12.1¢ / kwh @ 1,000 kwh
Rate Type:
Fixed Rate
Term Length:
24 months
Early Termination Fee:
$100
Monthly Recurring Charge:
$8.99
Important Documents:
Info
Plan Name
Company
/ Rating
Length
Price
Est Avg Bill
12 month
Tiered Rate
Tiered Rate
9.5¢ / kwh
at 1,000 kWh per bill
$135
est. avg. bill
24 month
Bill Credit
Bill Credit
11.8¢ / kwh
at 1,000 kWh per bill
$138
est. avg. bill
24 month
Fixed Rate
Fixed Rate
12.3¢ / kwh
at 1,000 kWh per bill
$120
est. avg. bill
12 month
Bill Credit
Bill Credit
10.8¢ / kwh
at 1,000 kWh per bill
$134
est. avg. bill
24 month
Bill Credit
Bill Credit
11.8¢ / kwh
at 1,000 kWh per bill
$138
est. avg. bill
24 month
Bill Credit
Bill Credit
11.8¢ / kwh
at 1,000 kWh per bill
$138
est. avg. bill
24 month
Fixed Rate
Fixed Rate
12.1¢ / kwh
at 1,000 kWh per bill
$121
est. avg. bill
12 month
Fixed Rate
Fixed Rate
13.0¢ / kwh
at 1,000 kWh per bill
$130
est. avg. bill
36 month
Fixed Rate
Fixed Rate
11.9¢ / kwh
at 1,000 kWh per bill
$119
est. avg. bill
36 month
Fixed Rate
Fixed Rate
11.9¢ / kwh
at 1,000 kWh per bill
$119
est. avg. bill
24 month
Fixed Rate
Fixed Rate
12.5¢ / kwh
at 1,000 kWh per bill
$125
est. avg. bill
24 month
Fixed Rate
Fixed Rate
12.5¢ / kwh
at 1,000 kWh per bill
$125
est. avg. bill
24 month
Fixed Rate
Fixed Rate
12.2¢ / kwh
at 1,000 kWh per bill
$122
est. avg. bill
12 month
Bill Credit
Bill Credit
11.1¢ / kwh
at 1,000 kWh per bill
$131
est. avg. bill
12 month
Fixed Rate
Fixed Rate
13.0¢ / kwh
at 1,000 kWh per bill
$130
est. avg. bill
12 month
Fixed Rate
Fixed Rate
14.7¢ / kwh
at 1,000 kWh per bill
$147
est. avg. bill
12 month
Fixed Rate
Fixed Rate
12.5¢ / kwh
at 1,000 kWh per bill
$122
est. avg. bill
12 month
Bill Credit
Bill Credit
11.8¢ / kwh
at 1,000 kWh per bill
$142
est. avg. bill
12 month
Bill Credit
Bill Credit
12.2¢ / kwh
at 1,000 kWh per bill
$142
est. avg. bill
12 month
Bill Credit
Bill Credit
12.2¢ / kwh
at 1,000 kWh per bill
$142
est. avg. bill
24 month
Fixed Rate
Fixed Rate
12.4¢ / kwh
at 1,000 kWh per bill
$118
est. avg. bill
36 month
Fixed Rate
Fixed Rate
11.3¢ / kwh
at 1,000 kWh per bill
$111
est. avg. bill
12 month
Fixed Rate
Fixed Rate
12.7¢ / kwh
at 1,000 kWh per bill
$124
est. avg. bill
12 month
Fixed Rate
Fixed Rate
12.7¢ / kwh
at 1,000 kWh per bill
$127
est. avg. bill
12 month
Fixed Rate
Fixed Rate
15.9¢ / kwh
at 1,000 kWh per bill
$157
est. avg. bill
12 month
Fixed Rate
Fixed Rate
13.2¢ / kwh
at 1,000 kWh per bill
$132
est. avg. bill
12 month
Fixed Rate
Fixed Rate
12.1¢ / kwh
at 1,000 kWh per bill
$119
est. avg. bill
12 month
Fixed Rate
Fixed Rate
14.5¢ / kwh
at 1,000 kWh per bill
$146
est. avg. bill
12 month
Fixed Rate
Fixed Rate
12.8¢ / kwh
at 1,000 kWh per bill
$122
est. avg. bill
12 month
Bill Credit
Bill Credit
15.1¢ / kwh
at 1,000 kWh per bill
$151
est. avg. bill
12 month
Fixed Rate
Fixed Rate
14.5¢ / kwh
at 1,000 kWh per bill
$146
est. avg. bill
12 month
Fixed Rate
Fixed Rate
15.6¢ / kwh
at 1,000 kWh per bill
$135
est. avg. bill
