Best Rated Texas Electricity Providers

The Ranking of The Best Reviewed Electricity Providers in Texas

Provider Award Star Ratings Company Rating
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 3.92 View Plans
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 3.62 View Plans
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 3.60 View Plans
Chariot Energy metal rating
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 3.54 View Plans
Constellation metal rating
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 3.18 View Plans
Payless Power metal rating
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 3.17 View Plans
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 2.91 View Plans
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 2.74 View Plans
Rhythm metal rating
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 2.67 View Plans
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 2.00 View Plans
Gexa Energy metal rating
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 1.97 View Plans
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 1.78 View Plans
Reliant metal rating
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 1.75 View Plans
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 1.75 View Plans
APG&E metal rating
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 1.70 View Plans
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 1.68 View Plans
Frontier Utilities metal rating
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 1.64 View Plans
TXU Energy metal rating
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 1.36 View Plans
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 1.23 View Plans
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 1.08 View Plans
Overall:
Plans & Pricing:
Order Experience:
Customer Service:
Billing & Account Management:
Likely to Recommend:
 1.00 View Plans

How We Rate Providers

Reviews Overall

This is the overall customer ranking of the retail electricity providers operating in Texas. These ratings represent only the reviews that have been submitted to Texas Electricity Ratings by customers. The reviews take into account a number of different categories, including pricing, customer service, and how likely they are to recommend.

Plans & Pricing

This page shows how the retail providers rated in the category of Plans and Pricing based on customer reviews. In other words, how well did consumers like their electricity plan and how happy were they with how much it cost them.

Order Experience

How easy was it to order this Texas electricity provider? Were there any complications? Was it confusing? Was it easy and seamless? This is how consumers rated these Texas retail electricity providers based on how easy it was for them to get service started.

Customer Service

When customers had problems, how well did these Texas electricity providers solve them? The customer service category shows through customer reviews how satisfied consumers were with their customer service. Long or short phone wait times? Were customer service agents friendly? Did they get timely answers over email? Here's what people thought based on their reviews.

Billing & Account Management

How an electricity provider handles Billing and Account Management is one of the most important categories for determining how happy a customer will have been with their service. Is Auto Pay available and easy to sign up for? Can you easily pay bills online? Are there regular emails showing usage and account statistics? This category shows how customers felt about their Billing and Account Management according to the reviews they submitted.

Likely to Recommend

Like it sounds, how likely actual customers are to recommend the provider to other customers.