We currently recommend electricity plans from Constellation, TriEagle Energy, Champion Energy Services and Payless Power

Would NOT recommend

(1 / 5)

  I have had Andeler Power for some time now, and i actually just moved into my new house and had transferred my account to my new house, come to find out after 5 days that they actually put my service into someone elses property. Long story short, i am without power, and i will have to pay for the service at the address they put it under. Consider it a christmas gift, property who got free electricity for 5 days, cause i have no choice but to pay for it! :/

Null from Houston
November 10th, 2015

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DO NOT RECOMMEND THIS COMPANY

(1.6 / 5)

  I had Apollo first, then Andeler took over. That's when the problems began. I forgot to pay my bill and had to pay $150 deposit to turn it back on, even though I've been with them 3 years. I do not have a home computer, so I have to call to make my payment. You are put on hold forever (if you can even get through). Sometimes, you get a recording that they will call you back. I've told them to call me back during set hours because I cannot answer my phone while working. They don't do it, so you have to call back again and play phone tag. Due to this, I could not get through the entire day to pay my bill, and my electricity was shut off the next day. Another $150 to get it back on. Needless to say, I am looking for another company to switch to. Their rates may be OK, but their customer service and "fees" are terrible.

Nancy Allen from Fort Worth
October 19th, 2013

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