Our Analysis of Vital Power
Community Outreach
0.0 / 5
Community Outreach looks at a provider's involvement in its community and giving back. This score includes carbon footprint involvements, charity programs for customers, charity involvement, employee engagement programs and volunteering.
Complaint Resolution
0.0 / 5
Complaint Resolution looks at how a provider responds to customers' concerns and find solutions to their problems. This score is tied to customer service complaint surveys, responsiveness, handle times, linguistic options, and cost to serve.
Innovation
0.0 / 5
Innovation looks at new products, environmental and industry advancement, and market leadership. This score includes involvement in improving the environment, providing tools for customers to be more efficient and reduce overall cost of energy and consumption (ie: smart thermostats and other home products, usage emails and summaries, solar partnerships, etc)
Market Perception
0.0 / 5
Market Perception is an average score from other market scores and resources such as the Better Business Bureau, Public Utility Commission of Texas, and other 3rd party surveys.
Plans & Products
0.0 / 5
We looked at providers' product mix, types of plans, accessibility and incentives. This score is based on a review of non-traditional products, tiered pricing, green plans, and prepay options. It is also based on accessibility by measuring deposit options, payment amounts, credit requirements, base charges and monthly recurring charges, and finally incentives; gift cards, bill credits and customer rewards.
Rewards
0.0 / 5
Rewards looks at the type of incentives the provider offers its customers to keep them satisfied and engaged with their energy company. This score includes rewards offered, such as gift cards, bill-credits, free power, renewal products and refer-a-friends programs.
Recommended Electricity Plans
Good Value
12 Month Tiered Rate
Clear Deal 12
9.9¢ / kwh
at 1,000 kWh per bill
$111
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
9.9¢ / kwh @ 1,000 kwh
Rate Type:
Tiered Rate
Term Length:
12 months
Early Termination Fee:
$150
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Steady Rate
12 Month Bundled Rate
Secure Plus 12 Preferred
10.3¢ / kwh
at 1,000 kWh per bill
Rate:
10.3¢ / kwh @ 1,000 kwh
Rate Type:
Bundled Rate
Term Length:
12 months
Early Termination Fee:
$150
Monthly Recurring Charge:
$0.00
Important Documents:
Info
12 Month Plan
12 Month Tiered Rate
Sure Saver 12
6.4¢ / kwh
at 1,000 kWh per bill
$99
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
6.4¢ / kwh @ 1,000 kwh
Rate Type:
Tiered Rate
Term Length:
12 months
Early Termination Fee:
$100
Monthly Recurring Charge:
$0.00
Important Documents:
Info
3 Year Price Protection
18 Month Fixed Rate
You Got This 18
9.3¢ / kwh
at 1,000 kWh per bill
$103
est. avg. bill
Based on a yearly usage curve
averaging 0 kWh per month
Rate:
9.3¢ / kwh @ 1,000 kwh
Rate Type:
Fixed Rate
Term Length:
18 months
Early Termination Fee:
$135
Monthly Recurring Charge:
$4.95
Important Documents:
Info
