Pulse Power Customer Reviews
We've been collecting customer reviews for Pulse Power so you can get the inside scoop on what it's like to be a customer.
Ratings by Star
Featured Review for Pulse Power
Alternatives to Pulse Power's Texas Electricity Plans
Texas Electricity Ratings can help you find the best Pulse Power electricity plan. Below are the lowest priced plans, as well as our ratings and reviews.
Houston Plans
| Plan | Term | Rate |
|---|---|---|
| Simple Saver Smart Credit 12 | 12/months | 6.8¢/kWh |
| Simple Saver Smart Credit 13 | 13/months | 6.9¢/kWh |
| GridPlus 12 | 12/months | 6.9¢/kWh |
Dallas Plans
| Plan | Term | Rate |
|---|---|---|
| Simple Saver Smart Credit 12 | 12/months | 7.2¢/kWh |
| Simple Saver Smart Credit 13 | 13/months | 7.3¢/kWh |
| GridPlus 12 | 12/months | 7.4¢/kWh |
Pulse Power Rating and Review Summary
There are 3 total reviews for Pulse Power, with an average rating of 1.5/5.
| Company | Stars | Rating | Reviews |
|---|---|---|---|
| Pulse Power | 1.5/5 | 3 |
| Star Rating | Ratings and Link |
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| 0 2 star reviews | |
| 3 1 star reviews |
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Recent 5 Star Reviews
Recent 4 Star Reviews
Recent 3 Star Reviews
Recent 2 Star Reviews
Recent 1 Star Reviews
Inept
I only gave one star because there wasn't an option to give 0 stars. Customer service can only read what is on their computer screen. They know nothing! If you dispute a bill, they tell you it takes 12 to 48 hours. When you check back after 48 hours they tell you it can take 45 days! My dispute was about being charged higher price for being on a solar plan but NOT getting credited for my solar energy. The bill is due way before 45 days. So frustrating! Please don't put yourself through the aggravation if using these idiots!
Beware!
We changed from Rhythm to Pulse when our contract was up in February. Our usage was virtually the same and we paid more in 2 months with Pulse than we did the entire year with Rhythm. I would absolutely NOT recommend.
Lots of questions
I have had Pulse Power for 6 months now. I had solar panels installed prior to signing a 36-month contract based on a recommendation from my Solar Company Rep. The kWh hours I'm producing are twice as much as they are listing as "Generation Reimbursement kWh" for buy back for certain months. I have sent an email to them to hopefully get an explanation of why that is. I can only pray they answer me after reading all the negative reviews.
All Reviews By Date
Inept
I only gave one star because there wasn't an option to give 0 stars. Customer service can only read what is on their computer screen. They know nothing! If you dispute a bill, they tell you it takes 12 to 48 hours. When you check back after 48 hours they tell you it can take 45 days! My dispute was about being charged higher price for being on a solar plan but NOT getting credited for my solar energy. The bill is due way before 45 days. So frustrating! Please don't put yourself through the aggravation if using these idiots!
Beware!
We changed from Rhythm to Pulse when our contract was up in February. Our usage was virtually the same and we paid more in 2 months with Pulse than we did the entire year with Rhythm. I would absolutely NOT recommend.
Lots of questions
I have had Pulse Power for 6 months now. I had solar panels installed prior to signing a 36-month contract based on a recommendation from my Solar Company Rep. The kWh hours I'm producing are twice as much as they are listing as "Generation Reimbursement kWh" for buy back for certain months. I have sent an email to them to hopefully get an explanation of why that is. I can only pray they answer me after reading all the negative reviews.
