Compare the Best Electricity Suppliers in Austin

I was struggling trying to fine good electricity. Hello energy was the on e great service love their great deals and love their service. I'm happy with my prepaid service.

I picked their EasySaver12 and have been happy with the prices & service. My usage is normally in the 800-1600 range and my bills have been reasonable. My rates have been consistent just as described from the start, no surprises. I recommend.

Champion Energy has upfront pricing and no hidden fees, which means no surprises on your bill. I love this energy company! My bills have been reasonable since I signed up six months ago. If you are on the fence about which energy company to go with - do not hesitate to choose Champion Energy.

Use this referral code for a $50 bill credit when you sign up: WMoler66229

Very confusing process of trying to choose from multiple providers

Great plan cheapest electricity I have had in years! I only hope I can renew the plan for 2 years.

I had no issues in my contract term. Price was good. Had no service issues so I really didn't use the customer service but they delivered everything they promised. The renewal offer price isn't great so I'll be shopping around again, though.

Customer service was great, friendly knowledgeable and timely.

What is your company doing to help customers who has lost their jobs
..noticed nothing on your site about the crisis we all are facing!

I love how I finally got good service.

I've had them going on my 3rd year in the Austin, TX area and have had no problems with them. Customer service has always helped resolve any issues in a timely manner.

I just dont like how the bill shot up so high I wish it was a steady light bill .

Very friendly customer service.

I love to see my bill is no longer over $450.00. Most of all I appreciate that you monitor our Electricity and sending me update on weekly usage.

I've been with Now Power for over a year maybe two I've never had issues until they turned off my electricity when their is a ban on turning off any utilities and they turned mine off. It doesn't matter if their is a utility relief program it doesn't change the fact that their is a ban, but obviously they don't care.

Never a problem. Love it

I am a user of Champion energy for 5 consecutive years, no complain or bad experience for five years. I chose Champion Energy for so many reasons.
-Great customer service- I signed up online before I move here in the US, the customer service assisted me and was prompt to respond to my inquiries. I have moved from one apartment to another, and it was a smooth transfer. Just sent them email about my transfer request. I had no issue at all.
-Billing- you have an option to receive a hard copy or go paperless.
-Weekly report- is provided so you'll know how much electricity you had consumed from the previous week. This is helpful if you want to budget your electric consumption per month.
-No Hidden charges- you only pay for your usage, Oncor charges and the taxes. No minimum usage required!
I have referred Champion to a lot of my friends, and they are happy about it. I would continue recommending it to others. I'm just glad I made a right choice and hope you'll do the same too! They are really a Champion in terms of providing electricity!

Good Price! Good Service, wish to be continued 1 more year with a current promotion ( $15 credit for up to 1999kw and $35 over )

Excellent customer service

Switching to Champion Electric was amazingly easy. Not only do they have great rates they make is easy to become a customer. Be sure when you shopping for rates remember to check the rates for power usage for more than 2,000 Kwh. Many of the power companies rates sky rocket about that magic number. Champion electric rates remain consistent.

Great experience so far.

I have been pleased with the service from beginning. The rates have been reasonable and the process for payment is simple.

While I used them for my needs, Reliant had reasonable rates and I never experienced an outage like I had from other providers. The place they really shined was helping me cancel their services, oddly enough! I spoke with a friendly support person who assisted me in terminating my account due to DV related issues. I would happily work with this company again just because they proved they cared more about my safety and wellbeing than my money.

I am so happy I chose iberola my electric bill has been cheaper then it has ever been since I moved to Texas 8 years ago!!! Iberola is the best

Very happy

I enjoy their weekly feedback on electric usage. The billing is a bit awkward but I called them and the autopay is working now.

I was with another company for years. Even was a direct sales rep for them. Loved them for 10 years then my bill skyrocketed and I researched every company in my area thoroughly and just renewed with 4Change Energy. Very happy customer! I have never paid more than 150.00 even in the Texas hot summer plus run my hot tub and pool year round. Good company!!

I took my time to understand how all the charges are calculated and still Gexa got me. Maybe it's because of their contracts with the specific provider in my area, but I paid more than double of any other electricity plan in the last 5 years. I had just moved into a new home and I blamed that for the difference - until my contract ran out and I switched to TXU. 6 months now and consistently half the monthly cost.

In the first month we have gotten $50 towards a smart thermostat, $50 towards LED bulbs and over $100 in new a/c filters. All free. Not bad! And ebilling and payment set up through my bank was super easy too. Website gives me all I need and I get weekly projections for my bill.

I am a user of Champion energy turning 5 years this May, no complain or bad experience for almost 5 years. I chose Champion Energy for so many reasons.
-Great customer service- I signed up online before I move here in the US, the customer service assisted me and was prompt to respond to my inquiries. I have moved from one apartment to another, and it was a smooth transfer. Just sent them email about my transfer request. I had no issue at all.
-Billing- you have an option to receive a hard copy or go paperless.
-Weekly report- is provided so youll know how much electricity you had consumed from the previous week. This is helpful if you want to budget your electric consumption per month.
-No Hidden charges- you only pay for your usage, Oncor charges and the taxes. No minimum usage required!
I have referred Champion to a lot of my friends, and they are happy about it. I would continue recommending it to others. I'm just glad I made a right choice and hope you'll do the same too! They are really a Champion in terms of providing electricity!

Seamless

Great customer service

So far we havent had any complaints about the company. Very affordable

Fast and convenient pricing is fair..

Have had great rates & very reasonable electric bills

Customer service is very prompt at handling your needs

4change is probably the best in Texas

Very satisfied

Pricing was straight forward

My bill is very close to being the same amount every month. 4Change Energy has helped me stay within my budget.

Costellation exceeded my expectations. They advise me of my weekly usage, their pricing was the best value in the market I could find, service has been exceptional. No negative surprises, some positive surprises.

Love my lower bill

I especially like the detailed dailey usage with hi/lo temps that they send me each week. It helps me to make adjustments where I can to save money.

4 Change is easy to use with easy to understand plans and the best rates Ive found.

Great company, no problems, however price jumps significantly 2nd year for returning customers, for new customers they get a much lower price point. Marketing strategy that does not reward or build loyalty.

Great company great customer service
Thx

I have really been a very happy customer from day one with constellation the service is great the prices have been great I'm very sad that I did not sign up for a longer-term because now it's about to go up 2 point 9% and that's going to throw me off my fixed income which may force me to have to look for another company only so I can afford to pay the bill not because I have any complaints with the company at all they have been great.

Overall im enjoying the way you put customers first when calling about a problem customer service is great.

No issues

Very flexible with payments

Been happy and satisfied with the overall service and customer service interaction with Xoom Energy in Texas since being referred to them in 2015. I've continued to recommend them to my family and to several home buyer clients.

Called and agent offered a rate that was on par with others along with trying different promotions. Got pretty much same rate which is unusual since most firms I have used tend to jack their rates after they get you with the promo rate to sign up.

Very pleased with agent I was dealing with (Elizabeth), good experience all in all.

I rated their Customer Service "middle" simply because I did not have occasion to contact them through the term of my contract.

Nice people. Easy setup. Renewing for another year cause they have great rates. It was literally one step to renew. Ignore the strange name and just do it.

Never had any problems and best rates around...highly reccomend

Good service

We found 4Change Energy on www.powertochoose.com. They have delivered good pricing, and no hidden fees or charges. Easy online account management and timely usage reports!
Choose them, use them!

No fuss, no calls, very pleased

I have been changing electric providers every year; however, this is the end of my second year with and I just extended my service for another year. The other providers changed plans every year (increasing rates) doing away with the plan I had chosen the prior year. I like consistency.

Low cost

These are the nicest people on the planet. They asked if I wanted to extend my plan, and I said YES. I will never go with another company unless we move to Timbuktu, which is highly unlikely.

They have not made any mistakes with my monthly bill, they are unobtrusive but effective. Only called Customer Service once, and the experience was pleasant.

Easy website, straight forward bill.
No program and confusion.

I called the morning of Jun. 1,2020 to ask the why my electricity is disconnected. I clearly called them on 2 occasions to cancel my disconnection notice since I had not yet moved into my house. They told me after I waited over an hour being transferred, that they will connect me in 1 or 2 hours top. It is not 5:15 p.m I have NO ELECTRICITY & they are not answering. I am so humiliated after paying them $218.00 balance that was suppose to be made in payments & they still haven't taken the time to connect my service. It is outrageous. I have been a loyal customer for over 5 or 6 years.

Good pricing, great communication between myself and vendor. Useful weekly energy costs/comparison's.

I have lived in Texas for 15 years, and I have tried several electricity companies. 4 Change Energy has given me the best rates and outstanding customer service while helping community organizations close to my heart. Thank you for being awesome!

I love that I can get competitive rates even for 100% renewable energy AND select a local charity to give money to at the same time. My electric bills are always lower than my friends and we have a two story home and keep it cooler than anyone we know. The entire process is easy.

Everything was promptly , fast and convenient...no problems timely matter..

I received an email for automatic renewal at the same price instead of my pricing going up. The renewal took one click and I kept my current rates! Thanks for caring about your customers!

Customer service have been understanding and polite with my request. Thank you.

Very cheap an reasonable..

So far this has been a great company to work with at an amazing price. Our contract is almost up so we will see if they are still as competitive as what they were in 2019

One of the best providers I have used. Hopefully when it is renewal time, they will offer the same plan if not better.

Quick and easy service. No hassle

Very smooth transfer. Good rate, good communication!

Excellent service

Have had no surprise fees and being with champion has honestly been a breeze. Renewal was easy and they level threw in $50 rebates for energy efficient lightbulbs as well as an Alexa.

Switched from Reliant where our highest bill was in the $400s while being away during the days to Champion where due to Covid we are home all the time with everything on. Our highest bill has been $150 using more electricity than we did prior. They also reward $50 credit for yourself and for anyone that uses your promo code to sign up off their monthly statement which can help those moving into a new place or switching providers with a cheaper bill. I was skeptical at first as I've only used larger electric companies but now I will never switch as Champion has amazing rates and plans.

Really helpful customer service and affordable bill. Roughly stays between 50-70 for my 3 bd house on the Nights Free Plan

I have never had any trouble with 4Change. I chose to use this company because the rates are great and because of using renewable resources to provide our electricity. I have recommended it to neighbors.

4 Change Energy has been the best company by far I have ever had that not only send me update and information on my account but also when my choice that I had picked out was do to expire they sent me notice so I could update before hand and even offer a gift card I have never had that from any other company and I had just soon pay my money to someone who treats me as a valued customer so I am here to stay Thank you 4 Change Energy

I selected another provider when my contract ran out through power to choose that was 20%- 25% cheaper. For the three days it took to convert to the other provider, TXU raised my rate by almost 50%. Classless. Lost a potential future customer.

Just as you said it was, no issues
I gave your name to to my daughter Lisa Snyder and to my neighbor Gillian Marshall

He was good at customer service

Very reasonable bills on 2 occasions of using this company. No scams like other companies I have tried.

Best electric company I have ever been with.

9mon contract - no issues and def saved $$

I have had Iberdola for a couple months and have been really pleased.

I was with Reliant paying 12.2 per kilo my plan was going to renew going up to 14.4 TriEagle gave me 9.2 per kilo for 2 years. They did all the paper work to switch, Great Service. My first bill went down 60.00 Dollars.

No complaints, very good customer service.

We have used this service for a year and the service has been great. So great we are signing on for another year.

I decided to try them out after getting raked over by TXU. I'm so glad I did! My bills have never been lower than they have since signing up with 4 Change. In a one bedroom apt, my bills are have been holding at between $55-$65 per month. TXU.. much higher!. I did myself a big saver favor and glad I did.

Chariot is a fantastic company. I love having affordable renewable energy powering everything in my house. Plus. it's really great getting an email detailing how my weekly and monthly electricity usage fluctuates--it really shows the impact that conservation efforts have.
The only complaint I've ever had was in regards to AutoPay: when I first set it up it doesn't tell you it has to be a certain number of days before the bill is due for it take effect. I ended up getting a late payment email, and when I called to clarify the customer service rep was very helpful. They took my payment right there and reduced the late fee I owed. I will be sticking with Chariot for as long as I am in Texas!

billing is very high during summer time

All went smooth and painless. Not too many choices and that made it easy! Fixed rate plan and no usage thresholds and all that commotion. They give you a weekly usage report and helping tips to conserve electricity.

I am very pleased with the company. To me everything was clear and easy to read. I compared 4change with other services. I decided to go with 4change and that was over 4 years ago. I recommend them as a provider.

Compared to other utility customer service, 4Change Energy exceeds expectations!

Very satisfied no issues

Recently moved into a new house. Signed up for Brilliant Energy's 3 month plan. I signed up on May 27, 2020 with a start date of June 5, 2020. Upon signing up i got two emails, one confirming my plan and another asking me to set up an online account which i did. Done, everything was set up and easy. We move in to the house on June 6 and have no issues, power is on. Fast forward to today, June 30, around 9:00am the power was shut off. I call Brilliant Energy and they informed me that my account was shut off because i failed to send them a copy of my Driver's license and something else. She tells me an email was sent to me the May 27 with a request for those documents. I tell her i did not receive that email nor any follow up emails regarding this. I ask if i can provide those documents now and she tells me that they no longer offer the 3 month plan i signed up for and i would have to sign up for a 1, 2,or 3 year plan at more per kW. At this point i am upset and ask to speak with someone else and she says no. So i ask her "What am i supposed to do then?" she says "You can go online and sign up for a different plan or i can sign you up for one of our reasonable plans". I say "Again i have no power so how am i supposed to sign up for another provider?" She doesn't respond and i hang up. I go to a local store and use their internet to sign up for another provider.

The whole situation felt like a trap and i was lucky to be home when it happened so i could fix it.