Compare the Best Electricity Suppliers in Austin

I have bounced around electric companies for years. Never been happy till now. After one free month because I signed up for paperless billing, I finally received a bill. Half the amount I was expecting. I am so happy with this company.

After having another positive experience with TXU today, I decided to finally do right by them and write a review. There were so many times I was granted extensions and deferred payment plans when in tough situations. I've been with them for five years and don't regret a thing.

I just got off the phone with Misty and she was very helpful and knowledgeable and helped me get switched over from my current provider with ease. She is friendly and a great asset to the organization.

The change in my electric company was easy as I have no other choice in my area.

Customer service hours not compatible with other service providers. Wasn't told in advance of the good promo I was to receive.

First bill wasn't recieved in time to pay on time ,haven't got second bill yet

Ive been with Southwest Power & alight for years. They have always contacted me more than a month before my contract was up to advise and work with me. Their customer service has been better than any other we have ever used. They offer long-term contracts and kWh has been very competitive, in fact, better than others I shop at each end of contract. Highly recommend.

I don't doubt this is a OK company. I simply cannot believe that I cannot set my payment with the arrival of my Social Security Pension....in this case, 4 days difference! What an enormous problem this creates for us, and I've never come across this public relations insult before. They should be decent enough to post a WARNING before causing this ongoing financial nightmare to us. I have no idea what to do!