New Leaf Energy logo

As a member of the Direct Energy family of companies, New Leaf Energy specializes in providing only 100% renewable wind generated electricity. New Leaf sells only 100% Green-e certified power, Green-e provides the highest verification standards in the industry.

Direct Energy is the largest competitive retailer of energy and related services in North America. With operations across Canada, Texas and the north-eastern United States. Direct Energy delivers $8 billion of energy and related services to over five million residential and commercial customers. They operate generation assets, as well as retail electricity services in multiple states across the US.

Direct Energy is a member of Centrica, group of companies provides energy and other services with more than 32 million customer relationships.

Our Grading of New Leaf Energy

Rating Overall

show/hide details

How Ratings Work

New Leaf Energy Plan Summary

New Leaf Energy does not currently have any plans available on Texas Electricity Ratings.

We recommend plans from Constellation and Pulse Power instead.

View New Leaf Energy Plans

Customer Reviews of New Leaf Energy

Reviews Overall

show/hide details

Read Reviews

Most Recent New Leaf Energy Reviews  

No reviews have been approved yet

No 4-5 star reviews have been posted or approved yet
No 3-4 star reviews have been posted or approved yet
No 2-3 star reviews have been posted or approved yet

1-2 Star Reviews: 7 (88%)

Horrible Service

I switched to this company due to a fantastic first mistake. I have had to call each month for 10 straight months to get them to honor this offer. I am always told it is going to corporate to get fixed but never has. The website is NOT easy to navigate as well. DO NOT USE THIS COMPANY

LM from Texas
May 28th, 2015

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

New Leaf Energy News  

No applicable blogs have been written

New Leaf Energy FAQs  

Where can I order New Leaf Energy electricity?

New Leaf Energy does not have any electricity plans

Where can I order New Leaf Energy natural gas?

New Leaf Energy does not have any natural gas plans

What do customers think about New Leaf Energy?

That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average New Leaf Energy customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

Why is my electricity rate higher than when I signed up?

The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

Recommended New Leaf Energy Plans  

All New Leaf Energy Plans