Our Grading of Texas Power
Customer Reviews of Texas Power
Most Recent Texas Power Reviews
We have had Texas Power for 2 years and have never had any problems. They offered us the lowest rate 2 years ago and met that rate again when it came time to renew. — Kim from Lake Jackson
I have had Texas Power for 5 years. Due to my ability to keep track of contract expirations & negotiaion, I have been able to renew my rate at a competitive level everytime! The customer service is good, and billing is easy! Btw, no price hikes here! — Price-Loyal Customer from Cypress
I have been a customer of Texas Power for 3 years. I always lock in a contract for at least 1 year. I have been extremely happy with them. I highly recommend them. — Chris from Spring
4-5 Star Reviews: 11 (46%)
We have had Texas Power for 2 years and have never had any problems. They offered us the lowest rate 2 years ago and met that rate again when it came time to renew.
3-4 Star Reviews: 3 (13%)
I have to leave. My rate plan went up a lot. From 7.6 cents to 14.9 cents/Khw.. I was not happy. A week after my rate change agreement and two days before it went into effect the rate plan dropped again. I asked if I could change my rate plan, to what is what before and I was told "No, rate plans change everyday. You got it on a day that was higher. Sorry." I was not happy. So, I have to leave.
2-3 Star Reviews: 3 (13%)
my contract with Texas Power ended and I foolish believed that the rate would revert to the lower month-to-month rate that I had seen when I had researched rates. The month-to-month rates were universally cheaper with all of the electricity providers. BUT, when your contract runs out apparently Texas Power, L.P.'s policy is to gouge you hard until you wake up to the fact that they have DOUBLED your rate; mine went from .07 per Kwh to .14 per Kwh. I now have in my possession the highest electrical bill I have ever had.
1-2 Star Reviews: 5 (21%)
I am on the prepaid plan and i tested it just to see. How they take the money. So Im using the service in my vacation home, about 6 dollars a day according to the overview they provided so if i have 25$ in my account how is it the next day i have know days remaining?? This has been happening for sometime now the wait to talk to customer service is 93 min 200 people in front of me Im willing to bet its because they see the same thing i see... Im contacting DOE to lunch an investigation i know for a fact something is shady.
Texas Power News
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We're well into the new year, and it is time for a new update of our rankings here at Texas Electricity Ratings. We've had rate changes now that companies are preparing to move back into summer rates, and there's also been another round of customer reviews that I've entered into my system. So with t...
Texas Power FAQs
Where can I order Texas Power electricity?
Texas Power does not have any electricity plans
Where can I order Texas Power natural gas?
Texas Power does not have any natural gas plans
What do customers think about Texas Power?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Texas Power customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.
Why is my electricity rate higher than when I signed up?
The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!