Gateway Energy Services logo

Gateway Energy Services was founded in 1997 in New York to sell natural gas. In 199 they expanded their coverage to retail electricity and natural gas in both New York and New Jersey. They expanded to provide electricity and/or natural gas to residential and commercial customers in 26 deregulated markets across Pennsylvania, Kentucky, New York, New Jersey, Texas, Ohio, Maryland, Virginia, the District of Columbia and Ontario, Canada. In 2011 Gateway Energy Services was purchased by Direct Energy.

Direct Energy is the largest competitive retailer of energy and related services in North America. With operations across Canada, Texas and the north-eastern United States, Direct Energy delivers $8 billion of energy and related services to over five million residential and commercial customers. They operate generation assets, as well as retail electricity services in multiple states across the US.

Direct Energy is a member of Centrica, group of companies provides energy and other services with more than 32 million customer relationships.




Recommended Plans
All Plans
Plan Name
Company
/
Rating
Length
Price
Est Avg Bill
Best Overall Value
15 month
Fixed Rate
12.2¢ / kwh
at 1,000 kWh per bill
$122 est. avg. bill
  • Great for small homes
  • Low Rates regardless of usage!
  • 12 Month Bill Credit
    12 month
    Bill Credit
    7.9¢ / kwh
    at 1,000 kWh per bill
    $123 est. avg. bill
    Popular Bill Credit Plan
    12 month
    Bill Credit
    7.8¢ / kwh
    at 1,000 kWh per bill
    $136 est. avg. bill
  • Very low rate!
  • Good for medium homes
  • 12 months of bill security
  • 24 Month Bill Credit
    24 month
    Bill Credit
    11.1¢ / kwh
    at 1,000 kWh per bill
    $168 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    8.9¢ / kwh
    at 1,000 kWh per bill
    $144 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    10.4¢ / kwh
    at 1,000 kWh per bill
    $147 est. avg. bill
  • Enjoy a low fixed rate and stay cool this summer!
  • 12 Month Flat Rate
    12 month
    Flat Rate
    10.5¢ / kwh
    at 1,000 kWh per bill
    $126 est. avg. bill
  • Low Average Bill
  • Donates to Charity
  • Good for Medium Homes
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    13.4¢ / kwh
    at 1,000 kWh per bill
    $139 est. avg. bill
  • Simple, straightforward pricing
  • Price Protection for 3 years
  • 12 Month Tiered Rate
    12 month
    Tiered Rate
    9.3¢ / kwh
    at 1,000 kWh per bill
    $146 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    8.9¢ / kwh
    at 1,000 kWh per bill
    $144 est. avg. bill
  • Best for medium size homes
  • NEW ENROLLMENTS ONLY!
  • 12 Month Tiered Rate
    12 month
    Tiered Rate
    8.9¢ / kwh
    at 1,000 kWh per bill
    $119 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.9¢ / kwh
    at 1,000 kWh per bill
    $144 est. avg. bill
  • 100% Solar Energy
  • Reduce your Carbon footprint
  • No Bill Surprises
  • 24 Month Tiered Rate
    24 month
    Tiered Rate
    11.9¢ / kwh
    at 1,000 kWh per bill
    $139 est. avg. bill
  • 24 month fixed rate plan
  • No base charge, no minimum usage fees
  • 12 Month Flat Rate
    12 month
    Flat Rate
    10.5¢ / kwh
    at 1,000 kWh per bill
    $126 est. avg. bill
    24 Month Bill Credit
    24 month
    Bill Credit
    9.0¢ / kwh
    at 1,000 kWh per bill
    $145 est. avg. bill
    Best 24 Month Value
    24 month
    Fixed Rate
    12.8¢ / kwh
    at 1,000 kWh per bill
    $125 est. avg. bill
  • 24 Month Locked-in price
  • Steady Rate regardless of usage
  • Great overall plan
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    12.4¢ / kwh
    at 1,000 kWh per bill
    $124 est. avg. bill
    12 Month Tiered Rate
    12 month
    Tiered Rate
    10.9¢ / kwh
    at 1,000 kWh per bill
    $133 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    8.9¢ / kwh
    at 1,000 kWh per bill
    $144 est. avg. bill
  • Great Plan for Medium Homes
  • $95 Bill Credit at 1k usage
  • 1 year of bill security
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    12.2¢ / kwh
    at 1,000 kWh per bill
    $122 est. avg. bill
  • Simple, straightforward pricing
  • Price Protection for 3 years
  • Best Green Plan
    24 month
    Fixed Rate
    13.0¢ / kwh
    at 1,000 kWh per bill
    $127 est. avg. bill
  • Super Low Summer Rate!
  • 100% Renewable Energy!
  • No Bill Surprises!
  • 12 Month Bill Credit
    12 month
    Bill Credit
    11.6¢ / kwh
    at 1,000 kWh per bill
    $141 est. avg. bill
  • Low rate!
  • Well known brand.
  • 36 Month Bill Credit
    36 month
    Bill Credit
    9.2¢ / kwh
    at 1,000 kWh per bill
    $147 est. avg. bill
    12 Month Tiered Rate
    12 month
    Tiered Rate
    11.9¢ / kwh
    at 1,000 kWh per bill
    $135 est. avg. bill
  • Tiered Rate Plan
  • 12 Month Contract
  • 24 Month Bill Credit
    24 month
    Bill Credit
    9.0¢ / kwh
    at 1,000 kWh per bill
    $145 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.1¢ / kwh
    at 1,000 kWh per bill
    $131 est. avg. bill
    36 Month Bill Credit
    36 month
    Bill Credit
    9.2¢ / kwh
    at 1,000 kWh per bill
    $147 est. avg. bill
    18 Month Fixed Rate
    18 month
    Fixed Rate
    11.1¢ / kwh
    at 1,000 kWh per bill
    $116 est. avg. bill
  • Extremely Low Average Bill
  • 18 Months of Rate Security
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    12.9¢ / kwh
    at 1,000 kWh per bill
    $129 est. avg. bill
    36 Month Fixed Rate
    36 month
    Fixed Rate
    12.3¢ / kwh
    at 1,000 kWh per bill
    $123 est. avg. bill
  • 3 Year Plan
  • Super Low Average Bill
  • 3 years rate security
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    12.8¢ / kwh
    at 1,000 kWh per bill
    $128 est. avg. bill
  • 100% renewable
  • Includes FREE Energy Savings Kit!
  • Super low green rate
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    12.6¢ / kwh
    at 1,000 kWh per bill
    $130 est. avg. bill
  • Great average bills
  • 12 months without hassles
  • Popular new provider
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    12.4¢ / kwh
    at 1,000 kWh per bill
    $124 est. avg. bill
  • Rhythm's most popular plan
  • Go Green without Sacrifice
  • 3 Years of Bill Security
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    12.8¢ / kwh
    at 1,000 kWh per bill
    $128 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.6¢ / kwh
    at 1,000 kWh per bill
    $136 est. avg. bill
    36 Month Fixed Rate
    36 month
    Fixed Rate
    12.3¢ / kwh
    at 1,000 kWh per bill
    $123 est. avg. bill
  • 3 Year Price Protection
  • Stable, predictable rate
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    12.5¢ / kwh
    at 1,000 kWh per bill
    $125 est. avg. bill
    36 Month Fixed Rate
    36 month
    Fixed Rate
    12.5¢ / kwh
    at 1,000 kWh per bill
    $125 est. avg. bill
    36 Month Fixed Rate
    36 month
    Fixed Rate
    13.2¢ / kwh
    at 1,000 kWh per bill
    $132 est. avg. bill
  • 3 Year Low Rate!
  • Low Average Bill!
  • No Bill Surprises
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    12.7¢ / kwh
    at 1,000 kWh per bill
    $127 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.6¢ / kwh
    at 1,000 kWh per bill
    $130 est. avg. bill
  • Extremely Low Average Bill
  • 2 years of bill security
  • Popular new plan
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    13.1¢ / kwh
    at 1,000 kWh per bill
    $131 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.1¢ / kwh
    at 1,000 kWh per bill
    $131 est. avg. bill
    24 Month Tiered Rate
    24 month
    Tiered Rate
    12.9¢ / kwh
    at 1,000 kWh per bill
    $146 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.3¢ / kwh
    at 1,000 kWh per bill
    $123 est. avg. bill
  • Two Year Price Protection
  • All Around Great Value
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    12.7¢ / kwh
    at 1,000 kWh per bill
    $127 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    14.4¢ / kwh
    at 1,000 kWh per bill
    $149 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    12.8¢ / kwh
    at 1,000 kWh per bill
    $128 est. avg. bill
  • Enjoy price security for 2 full years!
  • No minimum usage charges
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    12.0¢ / kwh
    at 1,000 kWh per bill
    $120 est. avg. bill
  • Flat, Reliable Rate
  • No Bill Surprises!
  • No Monthly Fee!
  • Best Bill Credit Plan
    12 month
    Bill Credit
    11.4¢ / kwh
    at 1,000 kWh per bill
    $135 est. avg. bill
  • No Minimum Usage Charge!
  • Good for Medium Homes
  • Bill Credits at 1k and 2k usage!
  • 12 Month Tiered Rate
    12 month
    Tiered Rate
    12.5¢ / kwh
    at 1,000 kWh per bill
    $140 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.5¢ / kwh
    at 1,000 kWh per bill
    $135 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.4¢ / kwh
    at 1,000 kWh per bill
    $134 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.3¢ / kwh
    at 1,000 kWh per bill
    $133 est. avg. bill
  • 100% Renewable Energy
  • Enjoy price security for 2 full years!
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    13.6¢ / kwh
    at 1,000 kWh per bill
    $136 est. avg. bill
    Best No Contract Plan
    1 month
    Variable Rate
    15.2¢ / kwh
    at 1,000 kWh per bill
    $152 est. avg. bill
  • No Contract
  • Variable Rate
  • Low Credit
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    13.0¢ / kwh
    at 1,000 kWh per bill
    $129 est. avg. bill
  • No Monthly Fee!
  • Low Average Bill
  • No Surprises
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    15.2¢ / kwh
    at 1,000 kWh per bill
    $152 est. avg. bill
    Free Weekend Power
    12 month
    Fixed Rate
    15.2¢ / kwh
    at 1,000 kWh per bill
    $152 est. avg. bill
  • No Energy Charge on weekends!
  • No Delivery Charges on weekends!
  • Weekends start Friday @ 8:00 PM!
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    13.2¢ / kwh
    at 1,000 kWh per bill
    $132 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.8¢ / kwh
    at 1,000 kWh per bill
    $138 est. avg. bill
  • 2 Year Fixed Rate
  • Bill Security
  • Consistent Bills
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    13.2¢ / kwh
    at 1,000 kWh per bill
    $129 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    12.4¢ / kwh
    at 1,000 kWh per bill
    $147 est. avg. bill
  • Bill Credits cut your bill in summer months
  • Enjoy smaller bills in summer
  • 12 Month Price Protection
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    13.0¢ / kwh
    at 1,000 kWh per bill
    $130 est. avg. bill
  • Popular Plan!
  • 12 months bill security
  • 36 Month Flat Rate
    36 month
    Flat Rate
    24.3¢ / kwh
    at 1,000 kWh per bill
    $243 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    15.2¢ / kwh
    at 1,000 kWh per bill
    $152 est. avg. bill
    36 Month Fixed Rate
    36 month
    Fixed Rate
    12.2¢ / kwh
    at 1,000 kWh per bill
    $117 est. avg. bill
    Best Short Term Plan
    6 month
    Fixed Rate
    13.3¢ / kwh
    at 1,000 kWh per bill
    $133 est. avg. bill
  • Beat the summer heat!
  • Steady, predictable rate
  • No Bill Surprises
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    13.5¢ / kwh
    at 1,000 kWh per bill
    $135 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.5¢ / kwh
    at 1,000 kWh per bill
    $129 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.4¢ / kwh
    at 1,000 kWh per bill
    $131 est. avg. bill
    24 Month Fixed Rate
    24 month
    Fixed Rate
    13.3¢ / kwh
    at 1,000 kWh per bill
    $133 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    12.8¢ / kwh
    at 1,000 kWh per bill
    $128 est. avg. bill
  • No Pricing Gimmicks
  • Great for any size home
  • Pre-paid
    1 month
    Pre-paid
    21.2¢ / kwh
    at 1,000 kWh per bill
    $40 min balance
    12 Month Tiered Rate
    12 month
    Tiered Rate
    16.9¢ / kwh
    at 1,000 kWh per bill
    $150 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    16.9¢ / kwh
    at 1,000 kWh per bill
    $168 est. avg. bill
  • Solar Days: 5:00 a.m. through 7:59 p.m. each day
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    16.9¢ / kwh
    at 1,000 kWh per bill
    $167 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    14.0¢ / kwh
    at 1,000 kWh per bill
    $140 est. avg. bill
  • Get rewards with Plenti
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    13.7¢ / kwh
    at 1,000 kWh per bill
    $136 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.7¢ / kwh
    at 1,000 kWh per bill
    $137 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    13.4¢ / kwh
    at 1,000 kWh per bill
    $143 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.3¢ / kwh
    at 1,000 kWh per bill
    $133 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.6¢ / kwh
    at 1,000 kWh per bill
    $131 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    15.1¢ / kwh
    at 1,000 kWh per bill
    $152 est. avg. bill
  • NEW CUSTOMERS ONLY!
  • 12 Month Fixed Rate
    12 month
    Fixed Rate
    13.8¢ / kwh
    at 1,000 kWh per bill
    $132 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    15.3¢ / kwh
    at 1,000 kWh per bill
    $155 est. avg. bill
    24 Month Flat Rate
    24 month
    Flat Rate
    24.1¢ / kwh
    at 1,000 kWh per bill
    $241 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    14.7¢ / kwh
    at 1,000 kWh per bill
    $141 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    13.8¢ / kwh
    at 1,000 kWh per bill
    $138 est. avg. bill
  • 1 entire year of rate stability
  • It’s easy to budget when your rate never changes
  • 12 Month Bill Credit
    12 month
    Bill Credit
    16.0¢ / kwh
    at 1,000 kWh per bill
    $160 est. avg. bill
    12 Month Bill Credit
    12 month
    Bill Credit
    15.6¢ / kwh
    at 1,000 kWh per bill
    $156 est. avg. bill
    12 Month Flat Rate
    12 month
    Flat Rate
    17.4¢ / kwh
    at 1,000 kWh per bill
    $174 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    15.1¢ / kwh
    at 1,000 kWh per bill
    $152 est. avg. bill
    12 Month Fixed Rate
    12 month
    Fixed Rate
    15.7¢ / kwh
    at 1,000 kWh per bill
    $136 est. avg. bill
    12 Month Flat Rate
    12 month
    Flat Rate
    23.9¢ / kwh
    at 1,000 kWh per bill
    $239 est. avg. bill

    Our Rating of Gateway Energy Services

    Rating Overall

    53rd place
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    Gateway Energy Services Rating Detail

    Customer Reviews of Gateway Energy Services

    Reviews Overall

    70th place
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    Read Gateway Energy Services Reviews

    Most Recent Gateway Energy Services Reviews  


    Lowest price in Oncor!
    Found them through Power to Choose's web site. I sorted by price and they were the lowest price and had a $50 visa card. No brainer! J. Provost from Dallas




    4-5 Star Reviews: 1 (14%)



    Lowest price in Oncor!

    Found them through Power to Choose's web site. I sorted by price and they were the lowest price and had a $50 visa card. No brainer!

    J. Provost from Texas
    May 29th, 2009

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    3-4 Star Reviews: 2 (29%)



    Lowest price in Oncor!

    Found them through Power to Choose's web site. I sorted by price and they were the lowest price and had a $50 visa card. No brainer!

    J. Provost from Texas
    May 29th, 2009

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?
    No 2-3 star reviews have been posted or approved yet

    1-2 Star Reviews: 5 (71%)



    misleading promo

    I signed up for a plan with a variable rate. I received my first bill which covered a partial billing cycle (20 days) and all was well. Where things went wrong was my expectation to receive a full 30 day billing cycle at the low introductory rate. Needless to say, the rate went up by about 20% on the next billing cycle, and when I called to explain that I expected the introductory rate for a complete 30 day billing cycle, the rep could not grasp this simple concept and repeatedly offered to switch me to a fixed rate plan. Unless consumers are completely insipid, I find it hard to beleive that this was the first time this rep has taken a complaint call about this issue. I'm glad I only signed up for month by month, because I cannot stand slick b.s. sales tactics. Once I am gone I will never come back. Their loss.

    D West from Texas
    July 13th, 2011

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    Gateway Energy Services News  


    No applicable blogs have been written


    Gateway Energy Services FAQs  


    Where can I order Gateway Energy Services electricity?


    Gateway Energy Services does not have any electricity plans

    Where can I order Gateway Energy Services natural gas?


    Gateway Energy Services does not have any natural gas plans

    What do customers think about Gateway Energy Services?


    That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Gateway Energy Services customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

    Why is my electricity rate higher than when I signed up?


    The rate you see when you sign up is the average rate at that exact amount of usage in one billing cycle. Some companies try to game the system by applying bill credits between certain usage thresholds. It works great if you are within the margins, but as soon as you leave that band you no longer get that bill credit and your rate per kWh can double. The PUC only requires that companies disclose their average rates at 500, 1000, and 2000 kWhs. Companies can get around this by giving you a $50 bill credit if you use between 1000 and 2000 kWhs per billing cycle. The only way to really know what you're getting into is to read your EFL. A 10¢ rate at all usage amounts may end up being cheaper than that 8¢ rate at 1,000 kWh!

    Gateway Energy Services Plan Summary

    Gateway Energy Services does not currently have any plans available on Texas Electricity Ratings.

    We recommend plans from Spark Energy and Constellation instead.

    Plan Details