TriEagle Energy Customer Reviews
We've been collecting customer reviews for TriEagle Energy so you can get the inside scoop on what it's like to be a customer.
You can order TriEagle Energy Energy Plans online.
Ratings by Star
TriEagle Energy Customer Ratings:
Average of TriEagle Energy Customer Reviews submitted through Texas Electricity Ratings.
TriEagle Energy Score Details:
| Company | Stars | Rating | Reviews |
|---|---|---|---|
| TriEagle Energy | 2.8/5 | 168 |
TriEagle Energy Reviews:
168 total reviews for TriEagle Energy.
| Star Rating | Ratings and Link |
|---|---|
| 46 5 star reviews | |
| 25 4 star reviews | |
| 15 3 star reviews | |
| 16 2 star reviews | |
| 66 1 star reviews |
TriEagle Energy Top Rated Plans
TriEagle Energy Plans for Houston
| Plan | Term | Rate |
|---|---|---|
| Sure Value 24 | 24/months | 14.9¢/kWh |
| Sure Value 36 | 36/months | 14.9¢/kWh |
| Sure Value 12 | 12/months | 15.5¢/kWh |
Dallas TriEagle Energy Plans
| Plan | Term | Rate |
|---|---|---|
| Sure Value 24 | 24/months | 13.9¢/kWh |
| Sure Value 36 | 36/months | 13.9¢/kWh |
| Sure Value 12 | 12/months | 14.5¢/kWh |
Featured Review
A+++++. excellent. honest. transparent. no gimmicks.
A+++++. excellent. honest. transparent. no gimmicks.
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TriEagle Energy Reviews
5 Star Reviews
TriEagle Energy has 46 five star eviews.
Very good company, great rates, friendly service
After dealing with the abusive Reliant energy company., trieagleenergy is a breath of fresh air. Totally satisfied.
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Clear and Reasonable Pricing
I was looking for an electric provider that had clear and reasonable pricing and they fit the bill. I am happy so far.
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Trieagle energy review
I wish I would have switched to trieagle years ago! I am amazed how much lower my bills are! My previous provider added up to $80 for Oncor pass thru charges, however, Trieagle only charges a $4.95 base charge! This, along with my lower locked in rate, makes a huge difference in my bill. I am spreading the word to all my friends!
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Great Service, Great Price, No gimmicks
I've been with TriEagle for many years. My present 36 month contract expires in June of 2020. I plan to renew at that time. I was originally attracted by the simplicity of the plan. A flat rate (mine is 8.6 cents) and a monthly base charge of $4.95. That is all there is to understand. Many of the other companies have many gimmicks to try and confuse you as they overcharge . There is no Santa and I wanted a contract that didn't read like a variable annuity from a third rate insurance company. I don't care about "free" weekends, free nights, free miles, free points, no charge if a Holiday falls on a Thursday during a full moon, etc. Those are designed for gullible people. Just give me a great rate and no HIDDEN charges. If that's what you are looking for I doubt you can find any better than TRIEAGLE. I've only had occasion to call them a couple of times in seven years but my questions or concerns were answered quickly and courteously. Keep up the good work and the simplicity of your plans TRIEAGLE.
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Good Experience
I just recently renewed my contract for the 3rd time. No billing problems, easy to use online system, received monthly usage/analysis report, and autopay drafts on-time every month. This new low rate included the NEST system. Just contacted the call center for first time in 5 yrs. Very pleased with all services
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Wind Energy and Great Customer Service
I had selected TriEagle on two criterias: wind energy and more importantly, hassle-free customer service. In my 2 years with them, they lived upto my expectations.
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Great ! Thank You TriEagle
Our electrical provider contract was up for renewal and I searched around different providers and ran across TriEagle. I was a little skeptical at first because of a lot of negative reviews. But even our current provider had some horrible reviews and I wasn't happy with them for sure. I called TriEagle around 4:00 pm and the customer representative answered promptly and within 20 minutes I was completely finished with the sign up process. She was very courteous and answered all of my questions, (and gave my a discount for my coupon code found on the website). I received my first bill and we are happy to see that it is lower in cost, very simple, easy to read and no hidden charges. We like getting the weekly email updates and online payments work for us too. I don't usually write reviews but we are so glad to have found TriEagle, finally finding an electric provider that is easy and straight forward with its plans, we wanted to express our thanks to the company,
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Best rates for 100% renewable
I signed up last year. Their 100% renewable plan was actually cheaper than their regular plan at that time, and was the best rate I could find for 100%. I just renewed for about $0.01 more per kWh (a substantial increase), but it still beat any other 100% renewable plan. My monthly use averages under 500 kWh, and I rarely use over 1000 kWh in a month. Most other companies have a minimum useage (usually 1000 kWh) to avoid a hefty service fee. TriEagle's is a flat $4.95/mo, and there are no suprise fees. Believe me, I've put together a spreadsheet just to evaluate the complex minimum useage, fee and surcharge fomulas of other companies.So, someone who uses a lot of electricity, or who wants just a conventional-energy plan may do better with other companies. For me, the decision to renew was simple and pain-free.I've never needed to contact TriEagle, so my good rating is because of the weekly emailed useage graphs, and the several notices about the upcomong expiration date of my contract (some other companies do a poor job with that, and let you go to a very expensive daily rate plan). My only problem was that I wasn't able to open any of the renewal PDFs from email, even with updated updated Adobe reader. My wife could at the office. Go figure.On Price/Plans/Promotions, last year there was a promo code on the Power To Choose site. This year I found a code elsewhere online that shaved off $0.001 . Better than nothing.So, for another year, I'm set.
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Recommended
I originally signed up for a 12-month term (GREAT rate!) that will expire next month. I just renewed for another 16-months after comparing rates and reading reviews here -- I found some other, slightly lower rates, but I've had a good experience w/ TriEagle and didn't want to risk billing issues or poor customer service -- TriEagle has done a good job and offers competitive rates so I'm sticking with them. Their website is not the most advanced, but it is definitely adequate.
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Great Customer service
I just got off the phone with a representative, and I asked if I could get an extension, after I explained my situation, she told me my options, she was very patient with me, I was panicking because I didnt want my lights to be cut off, I was going to have the money in two weeks, neither to say by the time I got off the phone, I was a happy camper and my renewal is coming up, and trust me I will be renewing my service, cant remember the young lady name, but Thanks again
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My review
Have been with tri eagle for years, never any problems. Customer service has always been the best, will recommend.
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Very happy
Been with triaeagle a few years and never had a problem ..so far excellent service !
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Good and simple
Ive been happy with Trieagle, and just signed another 3yr contract. Simple and consistent billing, no hassles/hikes or gimmicks, you can see 12months usage graph on each bill and the little emailed progress reports are a nice touch.
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Great Company & Rates
We've been with TriEagle for 3 years. Never had one problem. Getting ready to renew for another 3 years!
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My Tx powercompany
I have to report that since i moved here to TX in the last 3 years ,TriEagle electric company has done a great job and i am also happy with their services.
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Trieagle energy has been a good experience.
Customer service has been friendly and helpful. Rates are comfortable.It's time to renew and I'd like to keep the same plan.
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Satisfied
Just moved here and happy with them so far.
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Keeping Trieagle for life
Excellent service , weekly information is provided about my usage.
Never had a billing problem and never needed to call customer service
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07/27/20 review
We as so far happy with the service provided except we have not recieved a monthly statement as of yet. I am getting scared because have been laid off work until pandemic is under control. Thank you. All else is very good. The staff is very helpful and friendly.
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TriEagle Energy Reviews
4 Star Reviews
TriEagle Energy has 5 four star eviews.
No Complaints Here
I have used TriEagle for several years now and have no complaints.They send weekly emails with usage and trends compared against local weather, and they also provide plenty of other interesting usage data on their website. I have been a few days late paying my bill a time or two and have never been charged a penalty. The rates are very competitive, especially for consumers with a "lower than average" usage since they don't add more charges and fees if you fall below a minimum usage. They also pass along discounts and coupons for things like LED bulbs and smart thermostats. The only warning is to be sure you either renew or cancel at the end of your term, as the month-to-month plan they roll you into is much higher than average. They send plenty of reminders both via email and snail mail before this happens though.
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The MOST Simple Bill!
I been with 7 different Energy Providers in the past 10 years and TriEagle has been my favorite. All a customer sees on the bill is 3 line items...the $4.95 service charge, the kilowatt rate multiplied by usage, and about 10 cents of tax! There are no metering fees, passthru charges, hurricane recovery fees, or other strange fees I have experienced with other Companies. I research my power providers at PowertoChoose.org when my contract is about to expire. TriEagle was not listed as the cheapest (based on the 1000 kw rates posted), in fact there are 15 other Companies that have a lower 1000 kwh rate. I rarely use 1000 kwh ( according to the PUC, the average Texan has a monthly usage is 900 kWh) Many other power providers penalize those who use less than 1000 kWh, but TriEagle just charges a $4.95 to everyone, despite the usage and thus their 500 kWh rate is one of the lowest. Do your research people and check the FACTS LABEL of all of the providers you considering.
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Happy
Decent rates, no hidden fees. I pay less when I use less power. I can pay with credit card with no added fee. Happy with their website. So far, so good.
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Current Customer-
Have been a customer I think for three years; small company out of the Woodlands Texas; if you call they give the person by name who handles a function not an extension. Straight Forward and simple. They are the cheapest in Houston at .084/kilowatt hour but renewal this month just jumped to .093/kilowatt hour. All the others have minimums or other catch tricks. Even with distribution fees. I own an open 3,100 sq. ft. house with 11-12 foot ceilings and my bill was just $141 for June with temps in the mid 90's. House is set at constant 75 degrees 24/7; not adjusted.... Go TriEagle !!
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The last legit company in Texas
After 2 hours of searching through the cesspool that is the Texas electricity market, I came across TriEagle. I signed up for a 3-year plan with a rate I am quite happy with. The company does not add on every fee they can possibly lard on and even covers the TDU charge. They do things the way it ought to be done.
If not for its bogus $4.95 monthly customer service fee, I would consider them a perfect company. But you can't have everything, especially in Texas. It is early yet, but here's to TriEagle for doing things the right way (almost) and being the last legitimate electricity company in the State.
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TriEagle Energy Reviews
3 Star Reviews
TriEagle Energy has 1 three star eviews.
Customer Service after the fact
My experience with your customer service department was not good by any means. First of all you can't understand anything they are saying. I am assuming this is outsourced to a foreign country. Secondly, they did absolutely nothing and said that a supervisor would call me back in about an hour. It was 3-1/2 hours later and the supervisor was even harder to understand. Although the need for customer service was long gone at that point, I am so sorry I switched to TriEagle because its going to be a long year and I think I did a 2-year term with one of my account. I will not recommend TriEagle due to this horrible experience.
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TriEagle Energy Reviews
2 Star Reviews
TriEagle Energy has 7 two star eviews.
Low prices, but they will screw you over on billing. I had to file a complaint with the Public Utility Commission!
Please note: I had to file a complaint with the Public Utility Commission of Texas today, after calling TriEagle three times. I spoke with two different supervisors, both of whom refused to correct/amend my bill and they continued to blame to billing error on Centerpoint. TriEagle continued to tell me that my brand new smart meter that Centerpoint installed several months ago was not giving Centerpoint an accurate reading and they were estimating my bill. I called Centerpoint and Centerpoint told me they DID come out and read my meter, so TriEagle is full of it and totally lied to me. The reason I am so livid is that I signed up for budget billing with TriEagle on 5/22/19 and my bills are not supposed to be more than $130 per month plus tax (my bills have averaged $134.15 per month since signing up). TriEagle decided to bill me twice for January (I have 2 bills sitting in the billing section), but they are stating the second bill is correct. It does reflect the budget billing amount, but it has an additional $57.59 tacked on and TriEagle continues to blame Centerpoint for their lack of reading my meter. Regardless of whether they read my meter or not, I am on budget billing and my bill SHOULD NOT BE MORE THAN THE AGREED AMOUNT PER MONTH GUYS! I AM NOT LATE, YOU GUYS SUCK! Please review your complaint and ensure that the information is accurate. Select the "Back" button to make any changes or the "Submit Complaint" button to finalize your complaint with the PUC. Date: 1/17/2020 6:37:29 PM Complaint No: CP20xxxxxxxxxx Account Holder: Heather L. E-mail Address: XXXXXXXX Service Address:XXXXXXXXXX Houston TX 77XXX Houston TX 77008 Harris County Complaint Against: TriEagle Energy, LP Complaint Type: Billing Service Phone: Account No: 160XXXXXX Complaint Information: Good evening, I signed up for budget billing with TriEagle Energy on 08/22/2019 & my budget billing amount is supposed to be $130.00 per month (plus tax, etc.). Since signing up for budget billing last August, my bills average $134.15 per month with tax. When I logged on to pay my bill last night, my total due was $191.74 and my due date had changed to 01/27/20. TriEagle actually charged me 2 bills for January. One for billing period 2019-11-25 - 2019-12-30 with kWh 778 (total due on this bill reflects our budget bill agreed amount of $134.15 monthly, but the kWh were incorrect on this bill), and one for billing period 2019-11-25 - 2019-12-31 with kWh 878 (total on this bill shows the budget bill amount, but also has additional amounts added in and I am not sure why. Total on this bill is $191.74). I am NOT late on my payments. The last payment I made of $134.15 was received and applied on 12/16/2019. When I log in and look at my payments, after my last payment their log states there is an invoice credit made on 2020-01-09 in the amount of $76.56 2020-01-10 (Reissued Inv Credit). This was NOT a credit. I am not sure what this was. I also just paid my current bill today (01/17/20) for the amount of my agreed budget billing total, $134.15. There is still an amount of $57.59 pending. I spoke to Henry with PUC & he said to only pay the amount NOT in question & PUC would investigate the remaining balance. Can someone please help? Thank you! Best regards, Heather L.
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Customer Service is non-exsistent
My experience with TriEagle has been limited. The price plan is very good. However, the customer service dept is so lacking, it is not even funny. When you have a power outage, you can't call TriEagle and have them check it out. No. You must call the provider company like Centerpoint and get it reported and resolved. I expect more. However, the VP for Marketing stepped up. He is allowing me to terminate without fees. I have accepted his offer. I am leaving TriEagle with a better view but still leaving.
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Disappointed
When I decided to switch to TriEagle I was told that my rate would be between $ .06 and $.07 per KWH. As a matter of fact I am being charged $.097. I contacted you and was told that someone would get back to me in "a couple weeks". It has been over 3 weeks and I have heard nothing. My monthly bill is twice as much as people with my model home.
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Poor customer service
Very frustrated trying to speak with the service reps located in Irving, Tx. I called and spoke with a representative the third week of March to disconnect my services on March 31, 2020. Im still getting billed for this service Ive called twice to speak to representatives. they act like they dont know what Im talking about. They come across as not wanting to help me. they will not give me a corporate number to call. it makes me extremely leery of this company
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Customer service awful
Customer service sucks. Called 8 times in one day, and not one person answered the phone. Had to leave a message each time. Called multiple times again on another day and encountered the same scenario. Better drastically improve your customer service
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Bill tripled
Was expecting my bill to decrease after my son and his 3 daughters moved out . Now it is only me, I am gone during the week for 12 - 16 hrs a day. Does the kwh hours i am using decrease. No they keep going up. How can kwh with 5 people living in a home be anywhere from 70 to 100 kwh per week and jump to 425 kwh a week with one person living in the home. Something is not right, i will be changing providers asap. This is crazy.
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Horrible online portal
TriEagle Energy has horrible online features, the online simply does not work. It says account number and email are incorrect when i obviously have the emails with BOTH in front of me. I'm convinced it's purposefully flawed so customers can't pay online and are more prone to late fees. There is no way to fix it but to call them, which is a great show of their customer service. All i want to do is pay my bill online and it provides more problems than ANY other service i have. I will not renew my contract with a company that has such poor online services.
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TriEagle Energy Reviews
1 Star Reviews
TriEagle Energy has 38 one star eviews.
Do Not Use this company! Terrible customer service and bogus charges! I
I have been a customer for 3 years. I just moved. I had to call two times to get my service transferred. The first guy I talked to told me I needed to sign a two year agreement. The second person I talked to asked when I wanted service at the new place I said the next day, if possible of course, I was overlapping service & paying for services at two homes for about a week. At that moment when I told him the date for the new service he did not say okay if we turn on the new house tomorrow, we will have to charge a $144 expedited fee, however thats what they did! Also, the service at my new house was on in the owners name so all they had to do was switch it into my name! Now I have called Trieagle 4 times, left 3 messages and got multiple reasons for why I was charged $144. This expedited charge was the latest excuse from John on behalf of the President of Trieagle. He said it was in the statement I was read, (are you kidding me John??) If the President of Trieagle had one ounce of customer service experience he would of corrected my bill, yet here we are with $144 STILL on my bill and a bunch of lame excuses depending who at Trieagle you talk to! Thank God my contract is up next month I will be sticking with Reliant/NRG I never ever had any bogus charges when I I was their customer! Thanks for nothing Trieagle
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Poor Automated and billing process
Over all the experience with Trieagle has been very.. very POOR! I opted for the paperless billing. My invoice has never accurate to the point that I paid the wrong amount and my service was disconnected. I have never paid so much during the cooler weather as I have now. Do not go with a small utility company. Use a known company!
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Flim flam con job Trieagle energy
This company got me to sign 3 year contract under false pretense. I signed up for 10.7 cents and I'm being charged over 11.4 cents with all the fees they add to the bill. They tried to blame Centerpoint but I called them and they said it was Trieagle charging me the extra money for new contraction fees on power lines I have been in my house for over 5 years no new lines here what a con job. Not to mention these fee are supposed to be only allowed 2 times a year not every month.They are getting money just because of what B.S. TRIEAGLE HORRIBLE COMPANY FOR TEXAS DON'T BUY
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HORRIBLE, APPALLING, DESPICABLE New Customer Experience
I called TriEagle to inquire about new residential services for the home I moved into on Feb. 22nd. I originally reached out to them the 1st time on Feb. 18th so that my service could be connected by the 22nd with no problem and not having to rush and wait until the last minute. I was asked after a credit check to put a security deposit down, but on their website it states AD Military can have their security deposit waived. So after asking the Customer Service Representative about it and her having to put me on hold 2 times to ask about it and confirm with her supervisor, they told me to send a copy of my military ID to their Customer Care email and if all was well after they reviewed the email with my military ID no one would be in contact and my services would be up and running on the 22nd (my move in day to the home I am renting) but that if something were wrong or they couldnt verify my email with my military ID someone would be in contact with me within 3 business days. That was on the 18th, so move in day gets here and its the 22nd of Feb and I never heard anything from anyone so I was thinking my services had started and switched from the homeowner to myself and I would receive my monthly bill in the mail after a few weeks.....WRONG! So now Friday, March 1st rolls around and its been 2 weeks in my new home and I want to see my weekly usage that TriEagle offers to kind of gauge where my electric bill stands since Ive moved into a bigger home than I had previously. I try to log in and set up an account to view my usage and it wont let me. I call customer service and guess what?.... They tell me that the picture of my military ID that was attached to the email I sent them was too small and I needed to resend it, but wait? I never got a call from them telling me I needed to resend it, I never got ANY communication from them, so here I am 2 weeks that Ive thought my service was in my name and running without an issue and I HAVE NEVER EVEN BEEN SET UP and no one has called or emailed to let me know so that I could get it taken care of and emailed again prior to the 22nd when I needed the services on. IT GETS BETTER...so RIGHT THEN I sent another email with a new and bigger picture of my military ID and I received an email saying someone would get back to me within 3 business days...that was March 1st and today is the end of the 6th, thats been 3 business days and STILL no contact from ANYONE! So now is 2 weeks that Ive been living in my new home and not received any kind of service from TriEagle when I originally contacted them Feb. 18th, almost a month ago, to have new residential services started. I am using the electric and its still under the homeowners name!!!!!For me to have researched prices and chosen TriEagle as a new customer and new service, I cannot believe the way they have handled this situation. Not only that, but on their website they act like they appreciate military members and offer them the deposit waiver but leave them stranded without power or any communication when I have done everything on my end that was asked of me to do. I have never been so appalled by a customer service experience in my life and will be filing a complaint with the BBB and trying to contact their headquarters and continuing to reach out to whoever will listen because this is just the most ridiculous and inexcusable way to conduct a business, especially for military member and new customers.
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Signed me up without consent
This electric company signed me up without consent. I have filed several complaints one with BBB and one with the PUCT. Back story: Before the holidays I was trying to pay my electricity bill online when I noticed a message that stated my service was going to be disconnected. I immediately called Ambit (my electricity provider) and they informed me that I was no longer their customer. I then told them if I could get switched back to being their customer because I had no clue who my electricity was coming from. I did not want to be without electricity during the holidays. I then did some investigating and found out who my provider was (TriEagle) who mind you Ive never even heard of. I called them and spoke with Ian, Mayra, Audrey, Tatyana all these people have told me is that a 3rd party broker signed me up. I just want to make it clear that I never gave consent to anyone to switch my electricity company. I also never gave anyone my information. TriEagle has stated that they have filed a compliance report and where suppose the get back with me before the bill was due. They are charging me $720 for early termination fees. Stay away from these people its been over a month and they have not been able to resolve my issue.
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SCAM ARTISTS
These guys call you and tell you about cheap rates but fail to explain the whole process. I ended up getting the shaft from TriEagle and they do not care to fix it or make it right. Beware of their sneaky tatics and lying ways not a good company to do business with.
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Horrible, lying, money-grabbing electric company
If I could rate 0 stars, I would. I called to set-up electric services for this company on August 27 for a future date on September 9. After hanging up with Power to Choose, I found out that my boyfriend had set up electricity services through a different company already. I immediately called TriEagle back that very same day, just a few hours later, to cancel my services. I received an e-mail from them stating that if I cancelled by midnight on the third business day, I can rescind my contract without any penalty. I cancelled services less than a day after requesting for services to start. I spoke to a lady who said she cancelled my services and when I inquired about any fees I should worry about, she told me there would be none since it was less than 3 business days that I cancelled. I requested for a confirmation of my cancellation to be sent to my e-mail, which she said she would do. I did not receive any confirmation but I let it go thinking my services had been cancelled already. However, come September 30th, I receive a bill in my e-mail with an Early Termination Charge of $740 and a service charge of $2.61 all due on October 13, 2017. I immediately called TriEagle and spoke to a lady called Latoya (?) she informed that services have been cancelled and that they were waiting for some "waiver" for the Early Termination Fee. I also asked about the service charge of $2.61 and she informed me that I was charged this amount because apparently "services started for a little bit". This worried me especially since I called to have services start at A FUTURE DATE. So why did services start when it should not have been? Additionally, on my bill, there was a usage chart for September 17....way after the date I called to cancel. So why was services on during that time?? I told the lady that I want written documentation sent to my e-mail or mail stating that I have cancelled my services and that they would waive all the fees. She told me that she will have that sent. And now, a week later, I have YET to receive such confirmation. Yesterday, I received the same bill but in my mailbox this time. I reported them to the Public Utility Commission of Texas hoping to get issue resolved since this company cannot seem to take care of this by themselves. This company gives out false information and charges you fees that SHOULD NOT be on your account in the first place.I do not recommend this electric provider. They are lying thieves trying to get as much money from you as possible.
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Late billing deliver
Bad service from billing specially when you call them to work something on their way they mail your bill. It is a waist of time dealing with this company because they send the bill ACCORDING to them on time and they actually don't, you will get your billed within 7 business days of due date and you better PAY because they will charge you $10.00 late fee if they do not get the payment on time by mail. Their manager or supervisor argue with customers and blame the Postal Service for not delivering the bill on time. Any one that reads this review please do no bother on getting them as your electric service provider, they do not care and they do not want to work with you to fix the problem. I really regret a lot signing with them. PLEASE FIND A BETTER ELECTRIC PROVIDER, do not waist your time with this people.
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Bad customer service late notification
I have been a trieagle customer for a year. Experience has not been great. I set up a deferred payment plan and was told I was approved and to make a small Payment, which I did. It took forever, I was on the phone with the agent for almost 45min and placed on long holds. I figured I was ok they are working with me until I receive a notice of disconnection 2 days before disconnect date. Really??! Called customer service no help, no one is on the same page and again long holds. I have never had a company who will not work with you in the time in need I have an infant. I was basically told oh well there is nothing we can do. Not to mention I just renewed with you all BIG MISTAKE! After my term is up I will not be renewing. anytime I see trieagle and I am able to leave a review it will NOT be good. I will be filing a BBB complaint and spreading the word about not going with you all. Learn good customer service and to help your loyal customers.
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Jack Williams
Don't do business with these people. They will lie to you and cheat you. I have a bad back and am on very limited income so I have to look for the best deals I can get for everything I buy. I was told my highest rate would be 10.6 plus taxes and would not be any higher. Well taxes were not much. Then what they did not tell me was about the delivery charges. I just got my first bill and it came to 14 cents per kwh. I have never paid this high a kwh . Unfortunately I have a three year contract I have to deal with. I can't afford the cancellation fee of 700.00 dollars so I guess I am stuck. I hope I can save someone else this kind of financial grief by writing this.
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