Green Mountain Energy Company Reviews
We've been collecting customer reviews for Green Mountain Energy so you can get the inside scoop on what it's like to be a customer.
Featured Review for Green Mountain Energy
Electricity Plans for Green Mountain Energy
Houston - Centerpoint Service Area Plans
| Plan | Term | Rate |
|---|---|---|
| Pollution Free e-Plus 24 Preferred | 24/months | 17.2¢/kWh |
Dallas - Oncor Service Area Plans
| Plan | Term | Rate |
|---|---|---|
| Pollution Free e-Plus 24 Preferred | 24/months | 18.2¢/kWh |
Lubbock - LPL Service Area Plans
Best Green Mountain Energy Plans as reviewed by Texas Electricity Ratings
Pollution Free e-Plus 24 Preferred
thumb_upPros:
100% Green Energythumb_downCons:
A But More Expensive Than Regular PlansLooking for more? Compare all available Plans
Green Mountain Energy Rating and Review Summary
There are 3 total reviews for Green Mountain Energy, with an average rating of 1.5/5.
| Company | Stars | Rating | Reviews |
|---|---|---|---|
| Green Mountain Energy | 1.5/5 | 3 |
| Star Rating | Ratings and Link |
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| 0 5 star reviews | |
| 0 4 star reviews | |
| 0 3 star reviews | |
| 1 2 star reviews | |
| 2 1 star reviews |
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| Plans & Pricing |
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Recent 5 Star Reviews
Recent 4 Star Reviews
Recent 3 Star Reviews
Recent 2 Star Reviews
Dishonest Company
Green Mountain Energy is a dishonest and misleading company. I switched to another energy provider just after 2 months and paid the cancellation fee just to be rid of them!
Recent 1 Star Reviews
Very high electric bill
Green mountain energy is a rip off was good until 3 months ago they don't help solve anything and they want $300 to cancel the service you just trap people into paying high electric bill.
Thanks for your review, Shamethla. We would like the opportunity to review the account to see how we can help. Please send us an email at Feedback@GreenMountain.com with your account #, REF #1797 and additional information.
— Green Mountain Energy on August 26th, 2024
Green Mountain Energy Is Scamming Me
I have sent a numerous amount of emails to Green Mountain and support@greenmountain.com, ALL HAVE BEEN IGNORED!
I have been receiving usage reports on Monday evenings for the last 6 years.
I have NOT received a usage report from Green Mountain Energy for the last two weeks!
June 30th - July 6th - NO REPORT SENT!
July 7th - July 13Th - NO REPORT SENT! Its July 15th and I have not even received my Bill for June. What is going on?
I keep track of what you are charging me! Do your job and send me the usage reports! What are you hiding? Should I start complaining about Green Mountain Energy to the proper authorities? I have sent over 10 emails to you in the last week, ALL of which have been ignored.
I need my usage reports for the last two weeks.
I called Green Mountain today (July 15th, 2024) and they REFUSED to give me my usage report for June 30th - July 6th. What are they hiding? What is going on with Green Mountain Energy? In the past 6 years I have NEVER experienced this problem.
At this moment I am so pissed off at Green Mountain Energy that I am thinking about changing providers.
Hi Catherine, thanks for taking the time to leave us feedback. This isn't the experience we want our customers to have and would like to review this issue. Contact us at Feedback@GreenMountain.com with your account #, REF #1795 and additional information.
— Green Mountain Energy on July 19th, 2024
All Reviews By Date
Dishonest Company
Green Mountain Energy is a dishonest and misleading company. I switched to another energy provider just after 2 months and paid the cancellation fee just to be rid of them!
We are sorry to hear about your negative experience with us, and appreciate your feedback. We would greatly appreciate the opportunity to learn more about your experience. Please send us an email at Feedback@GreenMountain.com with your account #, REF #1798 and additional information.
— Green Mountain Energy on February 3rd, 2025
Very high electric bill
Green mountain energy is a rip off was good until 3 months ago they don't help solve anything and they want $300 to cancel the service you just trap people into paying high electric bill.
Thanks for your review, Shamethla. We would like the opportunity to review the account to see how we can help. Please send us an email at Feedback@GreenMountain.com with your account #, REF #1797 and additional information.
— Green Mountain Energy on August 26th, 2024
Green Mountain Energy Is Scamming Me
I have sent a numerous amount of emails to Green Mountain and support@greenmountain.com, ALL HAVE BEEN IGNORED!
I have been receiving usage reports on Monday evenings for the last 6 years.
I have NOT received a usage report from Green Mountain Energy for the last two weeks!
June 30th - July 6th - NO REPORT SENT!
July 7th - July 13Th - NO REPORT SENT! Its July 15th and I have not even received my Bill for June. What is going on?
I keep track of what you are charging me! Do your job and send me the usage reports! What are you hiding? Should I start complaining about Green Mountain Energy to the proper authorities? I have sent over 10 emails to you in the last week, ALL of which have been ignored.
I need my usage reports for the last two weeks.
I called Green Mountain today (July 15th, 2024) and they REFUSED to give me my usage report for June 30th - July 6th. What are they hiding? What is going on with Green Mountain Energy? In the past 6 years I have NEVER experienced this problem.
At this moment I am so pissed off at Green Mountain Energy that I am thinking about changing providers.
Hi Catherine, thanks for taking the time to leave us feedback. This isn't the experience we want our customers to have and would like to review this issue. Contact us at Feedback@GreenMountain.com with your account #, REF #1795 and additional information.
— Green Mountain Energy on July 19th, 2024
We are sorry to hear about your negative experience with us, and appreciate your feedback. We would greatly appreciate the opportunity to learn more about your experience. Please send us an email at Feedback@GreenMountain.com with your account #, REF #1798 and additional information.
— Green Mountain Energy on February 3rd, 2025