Reliant Company Reviews
We've been collecting customer reviews for Reliant so you can get the inside scoop on what it's like to be a customer.
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Our Take on Reliant Energy's Reviews
My Take: By Matt Oberle - Sept 8, 2025
Reliant Energy is one of the largest and most recognizable electricity providers in Texas. A former incumbent who's been selling electricity since before Texas deregulated, Reliant has plenty of bad reviews as well as lots of loyal customers. The biggest gripe from customers seems to be high prices and a general unwillingness to recommend to other Texans. They get the highest marks for ease of ordering and customer service.
Featured Review for Reliant
Solar panels warning
If you have solar panels and your contract has expired, reliant will NOT give you credit for the solar electricity your panels produced.
Electricity Plans for Reliant
Houston - Centerpoint Service Area Plans
| Plan | Term | Rate |
|---|---|---|
| Reliant Power Savings 12 plan | 12/months | 11.9¢/kWh |
| Reliant Power Savings 24 plan | 24/months | 11.9¢/kWh |
| Reliant Basic Power 12 plan | 12/months | 15.8¢/kWh |
| Reliant Basic Power 24 plan | 24/months | 15.8¢/kWh |
| Reliant Conservation 12 plan | 12/months | 15.9¢/kWh |
| Reliant Conservation 24 plan | 24/months | 15.9¢/kWh |
| Reliant Power Savings 2,000 kWh 12 plan | 12/months | 20.3¢/kWh |
| Reliant Power Savings 2,000 kWh 24 plan | 24/months | 20.3¢/kWh |
Dallas - Oncor Service Area Plans
| Plan | Term | Rate |
|---|---|---|
| Reliant Power Savings 12 plan | 12/months | 12.9¢/kWh |
| Reliant Power Savings 24 plan | 24/months | 12.9¢/kWh |
| Reliant Basic Power 12 plan | 12/months | 16.2¢/kWh |
| Reliant Basic Power 24 plan | 24/months | 16.2¢/kWh |
| Reliant Conservation 12 plan | 12/months | 16.5¢/kWh |
| Reliant Conservation 24 plan | 24/months | 16.5¢/kWh |
| Reliant Power Savings 2,000 kWh 24 plan | 24/months | 21.3¢/kWh |
| Reliant Power Savings 2,000 kWh 12 plan | 12/months | 21.7¢/kWh |
Lubbock - LPL Service Area Plans
| Plan | Term | Rate |
|---|---|---|
| Reliant Power Savings 12 plan | 12/months | 14.5¢/kWh |
Best Reliant Plans as reviewed by Texas Electricity Ratings
Reliant Conservation 24 plan
thumb_upPros:
Flat Rate that rewards less energy usagethumb_downCons:
Not the lowest rateReliant Basic Power 24 plan
thumb_upPros:
Flat Rate, no Bill Surprisesthumb_downCons:
Sliding/Variable Monthly Usage ChargeReliant Conservation 12 plan
thumb_upPros:
Flat Rate that rewards less energy usagethumb_downCons:
Not the lowest rateReliant Power Savings 24 plan
thumb_upPros:
Has a $50 bill credit, no monthly recurring charge.thumb_downCons:
High Energy Charge, bad for apartments.Reliant Basic Power 12 plan
thumb_upPros:
Flat Rate, no Bill Surprisesthumb_downCons:
Sliding/Variable Monthly Usage ChargeReliant Power Savings 12 plan
thumb_upPros:
Has a $50 bill credit, no monthly recurring charge.thumb_downCons:
High Energy Charge, bad for apartments.Looking for more? Compare all available Plans
Reliant Rating and Review Summary
There are 465 total reviews for Reliant, with an average rating of 1.7/5.
| Company | Stars | Rating | Reviews |
|---|---|---|---|
| Reliant | 0.0/5 | 0 |
| Star Rating | Ratings and Link |
|---|---|
| 41 5 star reviews | |
| 28 4 star reviews | |
| 26 3 star reviews | |
| 64 2 star reviews | |
| 306 1 star reviews |
| Category | Stars |
|---|
Thank you for taking the time to rate your experience. We're sorry to hear that we fell short of your expectations. We would like the opportunity to learn more and see if there's anything we can do to help. Please contact us at 866-222-7100 or via secure chat https://chat.reliant.com/system/templates/chat/Reliant/index.html?entryPointId=1017&templateName=Reliant&ver=v11&locale=en-US
— Reliant on May 12th, 2022